Employment Hero HR Advisor – Remote (Australia)
This role can be based anywhere in Australia.
We’re looking for a dedicated HR Partner to support our clients across a portfolio of organisations. As an HR Advisor you will provide accurate and technical IR/ER advice, complete compliance audits, manage high‑volume calls and email enquiries, and contribute to our overall brand and client knowledge base.
- Provide accurate and technical IR/ER advice to our clients on operational matters such as performance management, misconduct, termination, personal illness, discrimination/harassment, adverse actions, litigious proceedings, award interpretation, industrial disputes; as well as important policies and procedures.
- Complete compliance audits for clients including providing recommendations and interpretation on award coverage for the business and various employee roles.
- Raise complex and/or high‑risk matters for assistance on advice with Senior Workplace Advisors or Team Leaders.
- Manage high volume calls and email enquiries providing each client with calm, professional and accurate support and advice.
- Contribute to our overall brand and client knowledge base by assisting in ongoing projects such as content creation for blogs, posts, webinars, update videos and client guides/summaries.
- Participant in on‑going department projects for process improvements and awards summaries.
- Liaise with our legal team for more complex disputes, claims and investigations.
- Provide guidance to the sales and marketing team as needed to support the growth of the advisory product.
- Create and post current and topical knowledge base articles/blogs for our website and social media.
- Champion and assist with improvement initiatives within the HR Advisory team using problem solving tools.
- Responsible for ensuring advice is only given to authorised contacts in SalesForce (SF) and updating SF with any relevant changes to contacts.
What we can offer
At Employment Hero, we don’t just talk about a better way to work – we live it. Joining Employment Hero means:
- Work in a remote‑first environment, giving you the autonomy to do your best work while delivering meaningful outcomes.
- Be trusted to own your work, make decisions, and have a real impact from day one.
- Access cutting‑edge AI tools and technology that help you move faster, think bigger, and amplify your expertise.
- Surround yourself with ambitious, high‑performing teammates who will challenge, support and inspire you to do the best work of your career.
- Own ESOP (Employee Share Options) in one of the world’s fastest‑growing technology companies.
- Enjoy a comprehensive benefits package, including generous parental leave, subsidised egg freezing, a home office allowance, and outstanding learning and development opportunities to support your growth.
- Celebrate together globally at our Annual Global Gathering – from Thailand, Vietnam, Bali, Dubai and Australia to Singapore in September 2027!
Who you are
To thrive at Employment Hero, you’ll need to embody The EH Way – operating with focus, agility, and an obsession with impact. For this role, you’ll also bring:
- 1‑2 years experience at an HR Advisor level (or equivalent).
- Qualifications in HR, Law, Business or similar fields (preferable).
- Australian Employment Knowledge.
- Strong ability to advise on Industrial Relations matters – Award interpretation is highly regarded.
- Good time management, attention to detail, and customer service skills.
- Excellent written and verbal communication skills.
- Competent in managing and influencing stakeholders, whilst advising on a range of HR matters.
- Proficient in learning and using different softwares, systems, tools and technologies – Knowledge of Salesforce, Zendesk and Employment Hero is highly regarded!
- Customer focused and ability to build strong on‑going relationships.
- Experience working collaboratively as part of a global and remote team environment.
Benefits & Perks
- Permanent, full‑time position with competitive salary.
- Remote‑first work environment.
- Annual performance‑based bonus potential.
- Extensive learning and development program.
- Employee share option scheme.
- Parental leave, subsidised egg‑freezing, home office allowance.
- Annual global gathering (travel included).
- Other benefits: health and wellness stipends, flexible working hours, paid parental leave, professional indemnity, travel allowance, tech allowance.
Recruitment & Diversity
We welcome applications from all backgrounds. Employment Hero is an equal‑opportunity employer and a proud supporter of diversity, equity and inclusion. We celebrate gender, disability and LGBTQ+ identities, appoint disabled staff, and value the unique contributions of all our employees.