Security Team Member

Assetlink; Melbourne; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Onboarding training

Upskilling & development

Clear career pathways

Diversity & inclusion

Uniforms provided

Wellbeing support

Modern reporting tools

Job summary

Assetlink is hiring Security Officers in Melbourne to become frontline ambassadors, delivering safety and customer care at centres. This role focuses on proactive security, customer service, and professional conduct across shifts.

The successful candidate will hold a VIC Full Security Licence, First Aid/CPR, and demonstrate strong communication skills. Training and career pathways are a core part of Assetlink's culture, with diverse, inclusive teams and modern digital reporting.

Qualifications

• Valid VIC Security Licence and First Aid/CPR certification.
• Excellent communication and customer service skills.
• Professional presentation and confident with the public.

Responsibilities

• Provide strong security presence with excellent customer service.
• Support tenants, guests and visitors professionally.
• Conduct foot patrols and proactive safety awareness.
• Manage access control and respond to client requests.
• Respond to incidents, alarms and emergencies promptly.
• Maintain incident reports and logs using digital systems.

Skills

Strong communication

Customer service

Professional presentation

Problem solving

Roster flexibility

Education

VIC Full Security Licence

First Aid & CPR

Tools

Digital incident reporting

Job description

At Assetlink, we don't just hire Security Officers, we develop professionals and future leaders.

We're redefining what Australia expects from the security industry through industry-leading training, real career pathways, modern technology, and a culture built on respect, diversity, and genuine human connection.

We call this The Assetlink Way, and it's why we're recognised as a Top Employer.

If you're looking for more than "just a uniform", if you want stability, purpose, and growth, your journey begins with us.

Why Work With Assetlink?

Because here, you matter.

As an Assetlink Security Team Member, you are a frontline ambassador and a trusted presence, not just a number on a roster.

What We Offer You

• Industry-leading onboarding and refresher training
• Ongoing upskilling and professional development
• Clear pathways into senior, specialist, and leadership roles
• Opportunities across multiple sites and states
• One of Australia's most diverse and inclusive workplaces
• Supportive leadership and strong on-site teams
• A company that looks after you on shift and off shift
• Modern incident reporting and digital platforms
• Smarter communication tools and systems
• Reward and recognition programs
• Family-oriented and wellbeing support
• Free uniforms
• A safe, respectful, and professional working environment

We're a company with a vision to change lives, including yours.

Become the face of safety and customer care. You'll play a key role in ensuring every person who enters the centre feels safe, welcome, and supported.

What You'll Do

This is more than a security role, it's a role with purpose and impact.

Your day-to-day responsibilities will include:

• Providing a strong security presence with exceptional customer service
• Supporting tenants, guests, and visitors professionally
• Conducting foot patrols and proactive safety awareness
• Managing access control and responding to client requests
• Responding confidently to incidents, alarms, and emergencies
• Building positive relationships with retail partners and centre management
• Completing clear incident reports and daily logs using digital systems
• Maintaining a high standard of presentation and communication

What You'll Bring

To succeed with Assetlink, you'll need:

• A valid VIC Full Security Licence
• Current First Aid & CPR certification
• Strong communication and customer service skillsProfessional presentation and confidence dealing with the public
• Sound judgement and problem-solving skills
• Flexibility to work across a rotating 7-day roster
• Full working rights in Australia

Retail security experience is an advantage, but not essential.

We invest in training the right people with the right attitude.

Ready to Join a True Employer of Choice?

If you're a motivated, community-minded professional who wants stability, growth, and a workplace that genuinely values its people, we want to hear from us.