Security Supervisor -Full Time-Day Shift

Securitas Australia AB; Victoria; On-site; AUD 80,000 - 90,000; Full time

Job summary

Securitas Australia AB is seeking a Full-time Security Supervisor in VIC to lead security officers and Site Security Centre personnel. You will supervise posts, run roll calls and handovers, and drive high standards of customer service for a prominent global client.

Key responsibilities include incident response, roster management, and ensuring compliance with site SOPs and contracts. A valid Security Licence and strong leadership are essential for success in this role.

Qualifications

• Must have a valid Security Licence.
• Strong client relationships skills and ability to manage stakeholders.
• Experience in security team supervision or leadership role.
• Excellent communication and stakeholder management abilities.
• Proven leadership, coaching and team coordination capabilities.
• Accurate record-keeping and written reporting skills.
• Ability to manage rosters, workforce coverage and priorities.
• Punctual, reliable and accountable.

Responsibilities

• Supervise security officers and site personnel, allocating posts and patrol coverage.
• Conduct roll calls, briefings, post inspections, spot checks and shift handovers.
• Coach and develop personnel while maintaining security and customer service standards.
• Maintain client relationships and ensure compliance with site SOPs, Post Orders, SLAs and contract requirements.
• Lead initial incident responses, coordinate with client stakeholders and emergency services, and ensure timely reporting.
• Review incident reports, shift logs and operational performance to identify trends and improvements.
• Coordinate rosters, manage absences, arrange relief coverage and monitor overtime.
• Ensure personnel maintain valid licences, required training and site inductions.

Skills

Security Licence

Leadership

Communication

Customer service

Stakeholder management

Roster management

Incident management

Team coordination

Reliability

Job description

Salary: $80,000.00 - $90,000.00

Job Type: full-time

Location: VIC

About The Business

Securitas is the leading global security company with operations in 44 countries in North America, Europe, Latin America, Middle East, Asia, The Pacific and Africa. With more than 2000 branch offices and over 370 000 employees, we make a difference every day, all year round. Our values are the foundation of our operations, and the corporate culture is built on these values that help to shape a long-term, financially successful enterprise by creating value for customers, employees, and shareholders. They are summarized in three words: Integrity, Vigilance, and Helpfulness.

Job Description

About the role

Due to our continued and rapid growth in the Australian market, Securitas has an exciting position available for a Full time Security Supervisor to join our business and work for a very well-known global client in VIC.

The Security Supervisor

must be able to deliver strong operational leadership, exceptional security services and a high level of customer service. Those with proven experience in security team supervision, coupled with a valid Security Licence and strong client relationship skills, are encouraged to apply.

Shift Timing

Monday- Friday : 7AM to 3PM

Key Tasks

• Supervise security officers and Site Security Centre personnel, allocating posts and patrol coverage.
• Conduct roll calls, briefings, post inspections, spot checks and shift handovers.
• Coach and develop personnel, maintaining professional security and customer service standards.
• Maintain effective client relationships and ensure compliance with site SOPs, Post Orders, SLAs and contract requirements.
• Lead initial incident responses, coordinate with client stakeholders and emergency services, and ensure timely reporting.
• Review incident reports, shift logs and operational performance, identifying trends and service improvements.
• Coordinate rosters, manage absences, arrange relief coverage and monitor overtime.
• Ensure personnel maintain valid licences, required training and site inductions.

Desired Skills and Experience

• Must have a valid Security Licence.
• Ability to uphold Securitas’ core values of Integrity, Vigilance and Helpfulness.
• Previous security experience, preferably in a supervisory or team leadership role.
• Excellent communication, customer service and stakeholder management skills.
• Strong leadership, coaching and team coordination capabilities.
• Sound judgement, situational awareness and incident management skills.
• Accurate record-keeping and written reporting skills.
• Ability to manage rosters, workforce coverage and operational priorities.
• Ability to work independently and collaboratively.
• Punctual, reliable and accountable.

Why Join Securitas?

Employee Value Proposition

At Securitas, our people are our greatest strength. When you join us, you become part of a global organisation that values your contribution, supports your growth, and provides meaningful long-term career opportunities.

We have three core pillars that define the employee experience at Securitas

Purpose

• Play a vital role in protecting people, assets, and sensitive environments
• Contribute to a safe and secure experience for our clients every day
• Be part of a stable and essential industry that makes a real difference

Opportunity

• Build a long-term career with a global leader in security services
• Access ongoing training, development, and clear pathways for progression
• Receive full onboarding support, operational training, and provided uniforms
• Enjoy employee rewards and discounts across 400+ major retailers

People

• Join a diverse, inclusive, and supportive team environment
• Work within a global organisation with a strong local team culture
• Be part of a workplace that values respect, collaboration, and belonging

At Securitas, we’re committed to diversity and inclusion, creating a workplace where everyone belongs. We encourage applications from candidates of all backgrounds to join our mission of making the world a safer place.