Security Officer- Reception & Patrol-Casual-SSIA Level 4

Securitas; Melbourne; Presencial; AUD 55.000 - 75.000; Jornada completa

Descripción de la vacante

Securitas is seeking a Security Officer for Reception and Patrol roles in Melbourne, VIC. The position covers both reception duties and on-site patrols, requiring a valid Security Licence, strong communication, and a customer-focused approach.

Roles include day and night shifts with both full‑time and part‑time opportunities. You will work with CCTV, access control systems, and Visitor Management to protect people and assets for a major client in Australia.

Formación

• Must have a valid Security Licence.
• Full time and part time opportunities available.
• Strong communication and customer service skills are essential.

Responsabilidades

• Provide security services in line with site SOPs to protect people, property and assets.
• Greet visitors, verify appointments, issue visitor badges and maintain records.
• Operate Visitor Management System and manage calls, emails, and enquiries.
• Manage access badges, keys and approvals, ensuring screening procedures are followed.
• Conduct scheduled and unscheduled patrols and security spot checks.
• Monitor CCTV and access-control, respond to incidents per site procedures.
• Complete incident reports and shift handovers with accurate records.

Conocimientos

Communication skills

Customer service

Situational awareness

Attention to detail

Teamwork

Independent work

Educación

Security Licence

Herramientas

CCTV systems

Visitor Management System

Access control systems

Descripción del empleo

Security Officer- Reception & Patrol-Casual-SSIA Level 4

Would you like to help us make our world a safer place?

Right now, somewhere in the world, someone’s most important assets are being monitored and protected by our Securitas team. From managing access control at corporate sites to monitoring critical systems in data centres, our Security Officers play a vital role in creating safe, secure environments.

If you're passionate about safety, customer service, protecting people and property, working with systems, and being part of a professional, diverse team - we encourage you to apply

About the Business

Securitas is the leading global security company with operations in 44 countries in North America, Europe, Latin America, Middle East, Asia, The Pacific and Africa. With more than 2000 branch offices and over 370 000 employees, we make a difference every day, all year round. Our values are the foundation of our operations, and the corporate culture is built on these values that help to shape a long-term, financially successful enterprise by creating value for customers, employees, and shareholders. They are summarized in three words:Integrity,Vigilance, andHelpfulness.

About the role

Due to our continued and rapid growth in the Australian market, Securitas has an excitingposition available for a Full time Security Officer to join our business and work for a very well-known global client in VIC.

Security Officermust be able to deliver an exceptional level of security and customer service. Those with a strong customer service background coupled with a Security License are encouraged to apply. We have both Full Time and Part time opportunities available for this role.

Shift Timing: Day and Night Shift- 6AM -6PM OR 6PM to 6AM based on operational requirements.

Key Tasks

• Provide security services in line with site SOPs and customer requirements to protect people, property and assets.
• Greet visitors and contractors professionally, verify appointments, issue visitor badges and maintain accurate records.
• Operate the client’s Visitor Management System and manage calls, emails and general enquiries.
• Manage access badges, keys and access approvals, ensuring site rules and screening procedures are followed.
• Conduct scheduled and unscheduled patrols and security spot checks.
• Monitor CCTV and relevant access-control, intrusion and fire systems, reporting and escalating security concerns.
• Respond to incidents and emergencies in line with site procedures.
• Complete accurate incident reports, security records and shift handovers.
• Must have a valid Security Licence.
• Ability to uphold Securitas’ core values of Integrity, Vigilance and Helpfulness.
• Excellent communication and customer service skills.
• Strong situational awareness and attention to detail.
• Sound judgement and ability to elevate concerns appropriately.
• Accurate record-keeping and written reporting skills.
• Ability to work independently and as part of a team.
• Punctual, reliable and accountable.
• Ability to use relevant security systems and technology following training

Why Join Securitas?

Employee Value Proposition:

At Securitas, our people are our greatest strength. When you join us, you become part of a global organisation that values your contribution, supports your growth, and provides meaningful long-term career opportunities.

We havethree core pillarsthat define the employee experience at Securitas

Purpose

• Play a vital role in protecting people, assets, and sensitive environments
• Contribute to a safe and secure experience for our clients every day
• Be part of a stable and essential industry that makes a real difference
• Build a long-term career with a global leader in security services
• Access ongoing training, development, and clear pathways for progression
• Receive full onboarding support, operational training, and provided uniforms
• Enjoy employee rewards and discounts across 400+ major retailers

People

• Join a diverse, inclusive, and supportive team environment
• Work within a global organisation with a strong local team culture
• Be part of a workplace that values respect, collaboration, and belonging

At Securitas, we’re committed to diversity and inclusion, creating a workplace where everyone belongs. We encourage applications from candidates of all backgrounds to join our mission of making the world a safer place.

Due to the high volume of applications we receive, only shortlisted candidates will be contacted. We truly appreciate the time and effort taken by every applicant to apply.