Security Supervisor -Full Time-Day Shift

Securitas; Melbourne; On-site; AUD 65,000 - 90,000; Full time

Job summary

Securitas is seeking a Security Supervisor for a full-time day shift in Melbourne, Australia. The role focuses on supervising security officers, ensuring high-quality service, and maintaining client relationships while adhering to site SOPs and SLAs.

Key responsibilities include coordinating rosters, conducting roll calls and briefings, and leading incident responses with quick reporting to clients and emergency services. A valid Security Licence is essential.

Qualifications

• Must hold a valid Security Licence.
• Experience supervising security teams or officers.
• Strong communication and customer service skills.
• Ability to coordinate with clients and emergency services.

Responsibilities

• Supervise security officers and site personnel, allocate posts and patrol coverage.
• Conduct roll calls, briefings, post inspections, and shift handovers.
• Coach and develop staff while maintaining security standards.
• Maintain client relationships and ensure SOPs and SLAs are followed.
• Lead incident responses and coordinate with stakeholders and emergency services.

Skills

Security supervision

Valid Security Licence

Leadership

Customer service

Stakeholder management

Job description

Security Supervisor -Full Time-Day Shift

Would you like to help us make our world a safer place?

Right now, somewhere in the world, someone’s most important assets are being monitored and protected by our Securitas team. From managing access control at corporate sites to monitoring critical systems in data centres, our Security Officers play a vital role in creating safe, secure environments.

If you're passionate about safety, customer service, protecting people and property, working with systems, and being part of a professional, diverse team - we encourage you to apply

About the Business

Securitas is the leading global security company with operations in 44 countries in North America, Europe, Latin America, Middle East, Asia, The Pacific and Africa. With more than 2000 branch offices and over 370 000 employees, we make a difference every day, all year round. Our values are the foundation of our operations, and the corporate culture is built on these values that help to shape a long-term, financially successful enterprise by creating value for customers, employees, and shareholders. They are summarized in three words:Integrity,Vigilance, andHelpfulness.

About the role

Due to our continued and rapid growth in the Australian market, Securitas has an excitingposition available for a Full time Security Supervisor to join our business and work for a very well-known global client in VIC.

The Security Supervisor must be able to deliver strong operational leadership, exceptional security services and a high level of customer service. Those with proven experience in security team supervision, coupled with a valid Security Licence and strong client relationship skills, are encouraged to apply.

Shift Timing: Monday- Friday : 7AM to 3PM

Key Tasks

Supervise security officers and Site Security Centre personnel, allocating posts and patrol coverage.

Conduct roll calls, briefings, post inspections, spot checks and shift handovers.

Coach and develop personnel, maintaining professional security and customer service standards.

Maintain effective client relationships and ensure compliance with site SOPs, Post Orders, SLAs and contract requirements.

Lead initial incident responses, coordinate with client stakeholders and emergency services, and ensure timely reporting.

Review incident reports, shift logs and operational performance, identifying trends and service improvements.

Coordinate rosters, manage absences, arrange relief coverage and monitor overtime.

Ensure personnel maintain valid licences, required training and site inductions.

Must have a valid Security Licence.

Ability to uphold Securitas’ core values of Integrity, Vigilance and Helpfulness.

Previous security experience, preferably in a supervisory or team leadership role.

Excellent communication, customer service and stakeholder management skills.

Strong leadership, coaching and team coordination capabilities.

Sound judgement, situational awareness and incident management skills.

Accurate record-keeping and written reporting skills.

Ability to manage rosters, workforce coverage and operational priorities.

Ability to work independently and collaboratively.

Punctual, reliable and accountable.

Why Join Securitas?

Employee Value Proposition:

At Securitas, our people are our greatest strength. When you join us, you become part of a global organisation that values your contribution, supports your growth, and provides meaningful long-term career opportunities.

We havethree core pillarsthat define the employee experience at Securitas

Purpose

• Play a vital role in protecting people, assets, and sensitive environments
• Contribute to a safe and secure experience for our clients every day
• Be part of a stable and essential industry that makes a real difference
• Build a long-term career with a global leader in security services
• Access ongoing training, development, and clear pathways for progression
• Receive full onboarding support, operational training, and provided uniforms
• Enjoy employee rewards and discounts across 400+ major retailers

People

• Join a diverse, inclusive, and supportive team environment
• Work within a global organisation with a strong local team culture
• Be part of a workplace that values respect, collaboration, and belonging

At Securitas, we’re committed to diversity and inclusion, creating a workplace where everyone belongs. We encourage applications from candidates of all backgrounds to join our mission of making the world a safer place.

Due to the high volume of applications we receive, only shortlisted candidates will be contacted. We truly appreciate the time and effort taken by every applicant to apply.