Security Officer- Reception & Patrol- Rotational Day and Night Shift-Full Time

Securitas; Melbourne; On-site; AUD 60,000 - 75,000; Full time

Job summary

Securitas is seeking a full-time Security Officer for reception and patrol duties in Melbourne. The role involves managing visitor access, monitoring CCTV, and patrolling sites to protect people and assets within a fast-paced environment.

You will work on rotational day and night shifts, must hold a valid Security Licence, and provide excellent customer service. If you are reliable, detail-oriented and able to work independently or as part of a team, apply now.

Qualifications

• Valid Security Licence.
• Experience in security or customer service preferred.
• Ability to work in rotational day/night shifts.

Responsibilities

• Provide security services to protect people, property and assets per site SOPs.
• Greet visitors, verify appointments, issue visitor badges and record details.
• Monitor CCTV and access-control systems and respond to incidents.
• Patrol sites and conduct spot checks to ensure safety.
• Prepare accurate incident reports and handover notes.

Skills

Security License

Customer service

Communication skills

Patrolling

Tools

CCTV

Access control

Job description

Security Officer- Reception & Patrol- Rotational Day and Night Shift-Full Time

Would you like to help us make our world a safer place?

Right now, somewhere in the world, someone’s most important assets are being monitored and protected by our Securitas team. From managing access control at corporate sites to monitoring critical systems in data centres, our Security Officers play a vital role in creating safe, secure environments.

About the Business

Securitas is the leading global security company with operations in 44 countries in North America, Europe, Latin America, Middle East, Asia, The Pacific and Africa. With more than 2000 branch offices and over 370 000 employees, we make a difference every day, all year round. Our values are the foundation of our operations, and the corporate culture is built on these values that help to shape a long-term, financially successful enterprise by creating value for customers, employees, and shareholders. They are summarized in three words:Integrity,Vigilance, andHelpfulness.

About the role

Due to our continued and rapid growth in the Australian market, Securitas has an exciting position available for a Full time Security Officer to join our business and work for a very well-known global client in VIC.

TheSecurity Officermust be able to deliver an exceptional level of security and customer service. Those with a strong customer service background coupled with a Security License are encouraged to apply. We have both Full Time and Part time opportunities available for this role.

Shift Timing: Rotational Day and Night Shift- 6AM -6PM & 6PM to 6AM

Key Tasks

Provide security services in line with site SOPs and customer requirements to protect people, property and assets.

Greet visitors and contractors professionally, verify appointments, issue visitor badges and maintain accurate records.

Operate the client’s Visitor Management System and manage calls, emails and general enquiries.

Manage access badges, keys and access approvals, ensuring site rules and screening procedures are followed.

Conduct scheduled and unscheduled patrols and security spot checks.

Monitor CCTV and relevant access-control, intrusion and fire systems, reporting and escalating security concerns.

Respond to incidents and emergencies in line with site procedures.

Complete accurate incident reports, security records and shift handovers.

Must have a valid Security Licence.

Ability to uphold Securitas’ core values of Integrity, Vigilance and Helpfulness.

Excellent communication and customer service skills.

Strong situational awareness and attention to detail.

Sound judgement and ability to elevate concerns appropriately.

Accurate record-keeping and written reporting skills.

Ability to work independently and as part of a team.

Punctual, reliable and accountable.

Ability to use relevant security systems and technology following training

Why Join Securitas?

Employee Value Proposition:

At Securitas, our people are our greatest strength. When you join us, you become part of a global organisation that values your contribution, supports your growth, and provides meaningful long-term career opportunities.

We havethree core pillarsthat define the employee experience at Securitas

Purpose

• Play a vital role in protecting people, assets, and sensitive environments
• Contribute to a safe and secure experience for our clients every day
• Be part of a stable and essential industry that makes a real difference
• Build a long-term career with a global leader in security services
• Access ongoing training, development, and clear pathways for progression
• Receive full onboarding support, operational training, and provided uniforms
• Enjoy employee rewards and discounts across 400+ major retailers

People

• Join a diverse, inclusive, and supportive team environment
• Work within a global organisation with a strong local team culture
• Be part of a workplace that values respect, collaboration, and belonging

At Securitas, we’re committed to diversity and inclusion, creating a workplace where everyone belongs. We encourage applications from candidates of all backgrounds to join our mission of making the world a safer place.

Due to the high volume of applications we receive, only shortlisted candidates will be contacted. We truly appreciate the time and effort taken by every applicant to apply.