Security Officer | Westfield Geelong

Trident Services Australia; Geelong; On-site; AUD 39,000 - 50,000; Full time

Benefits offered by this job

Uniforms provided

Career development opportunities

Ongoing training

Job summary

Trident Services Australia is seeking reliable Security Officers to join our casual team at Westfield Geelong. You will help create a safe, welcoming environment at a premier shopping destination and engage with customers in a professional retail setting.

Ideal candidates hold a Victorian Security Licence with Crowd Control, First Aid and CPR certificates, and are comfortable working across a 24/7 rotating roster. Uniforms are provided and ongoing training is available.

Qualifications

• Current Victorian Security Licence with Crowd Control endorsement.
• Current First Aid and CPR certificates.
• Excellent communication and customer service skills.
• Availability to work across a 24/7 rotating roster.
• Professional presentation and a customer-focused attitude.

Responsibilities

• Deliver high-quality frontline customer service.
• Respond to incidents, including medical and emergency situations.
• Monitor safety risks and complete accurate incident reporting.
• Assist with crowd management and conflict de-escalation.
• Support centre operations and emergency response procedures.

Skills

Frontline customer service

Communication

Crowd control

Emergency response

Job description

We’re seeking reliable and licensed Security Officers to join our team on a casual basis at Westfield Geelong.

As part of Trident’s retail security team, you’ll help create a safe and welcoming environment while working at one of Geelong’s premier shopping destinations. This role is ideal for officers who enjoy customer interaction, quick decision-making, and working in a professional retail environment.

Security Officers – Westfield Geelong

We’re seeking reliable and licensed Security Officers to join our team on a casual basis at Westfield Geelong.

As part of Trident’s retail security team, you’ll help create a safe and welcoming environment while working at one of Geelong’s premier shopping destinations. This role is ideal for officers who enjoy customer interaction, quick decision-making, and working in a professional retail environment.

What you'll be doing

• Deliver high-quality frontline customer service
• Respond to incidents, including medical and emergency situations
• Monitor safety risks and complete accurate incident reporting
• Assist with crowd management and conflict de-escalation
• Support centre operations and emergency response procedures

What you'll need

• Current Victorian Security Licence with Crowd Control endorsement
• Current First Aid and CPR certificates
• Excellent communication and customer service skills
• Availability to work across a 24/7 rotating roster
• Professional presentation and a customer-focused attitude

Why join Trident?

• Work at Westfield Geelong with a supportive team
• Ongoing training and career development opportunities
• Uniforms provided
• Opportunity for stable, long-term employment
• Join a nationally recognised leader in integrated security services

Trident Services is a proudly Australian-owned company delivering security services across retail, commercial, and public spaces. Our people combine professionalism, customer service, and safety to create secure environments for our clients and communities.

Trident is an equal opportunity employer. We encourage applications from Aboriginal and Torres Strait Islander peoples, people with disability, and members of the LGBTIQ+ community.