Security Officer - Gatehouse

Certis

City of Melbourne

On-site

AUD 55,000 - 65,000

Full time

14 days+

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Benefits offered by this job

Retail discounts

Wellbeing programs

Employee assistance program (EAP)

Job summary

Certis Security Australia is seeking Gatehouse Security Officers in Alton North, Victoria. You will manage gatehouse operations, control site access, monitor security systems and support safety and security of personnel and assets.

This is a full-time permanent role with a 3-week rotating roster across all shifts. Ideal candidates have a Victorian Security Licence, First Aid with CPR, and strong Excel/MS Office skills, plus proven client-relations experience and the ability to work under

Qualifications

Current Victorian Security Licence.
First Aid Certificate (3 years validity) with CPR Certificate (1 year validity).
Experience in a similar environment, managing client relationships.
Ability to work a 3-week Monday–Friday rotating roster on a full-time basis.

Responsibilities

Manage vehicle movement and access control for vehicles and personnel.
Data entry of all vehicle movement information.
Email checks, administration and required reporting.
Identify and report security risks to the client contact and client services manager.
Complete digital occurrence logbooks and incident reporting.
Provide perimeter security and ensure authorized entry only.
Surveillance and monitoring of entry gates, buildings and CCTV.
Conduct site inductions and enforce site rules and PPE.
Ensure only authorized persons and vehicles enter the facility.

Skills

Customer service

Data entry

Excel proficiency

MS Office literacy

Communication skills

Education

Victorian Security Licence

Tools

Microsoft Excel

MS Office Suite

Job description

At Certis Security Australia, our mission is to make our world safer, smarter and better. As Australia’s only next-generation security company operating at scale, we protect some of the nation’s most sensitive assets through disciplined operations, strong governance and highly trusted people.

Job Impact

We are seeking professional and customer-focused Gatehouse Security Officers to join our team in Alton North, Victoria.

Working within a busy industrial and logistics environment, you will be responsible for managing gatehouse operations, controlling site access, monitoring security systems, and supporting the safety and security of personnel, assets, and facilities.

As the first point of contact for visitors, contractors and employees, you will play a critical role in maintaining secure site operations while delivering outstanding customer service and professionalism.

About The Role

Reporting to the Site Supervisor, you will be responsible for managing gatehouse operations and ensuring all access and security procedures are followed in accordance with site requirements.

Employment Type: Full Time Permanent. Location: Alton North, VIC. Roster: 3-week rotating roster across all shift spans.

Week 1 – 0600-1400 M-F
Week 2 – 1400-2200 M-F
Week 3 – 2200-0600 M-F

Flexibility to work all rostered shifts is essential.

Key Responsibilities

Primary duties include, but are not limited to:

Managing vehicle movement and access control for both vehicles and personnel.
Data entry of all vehicle movement information
Checking emails, administration and required reporting.
Identify and report any security risks to the client contact and client services manager.
Completion of digital occurrence logbooks and incident reporting.
Provide perimeter security by ensuring there is no unauthorized access to the site or vulnerabilities to the physical and electronic security integrity of the site perimeter.
Surveillance and monitoring of all entry gates, site buildings and grounds via CCTV.
Conduct site inductions
Site rule & PPE enforcement
Ensure only authorised persons and vehicles enter the facility.

About You

You will bring:

Current Victorian Security Licence
Valid First Aid Certificate (3 years validity) with current CPR Certificate (1 year validity)
Demonstrated experience in a similar environment, managing client relationships.
Ability to work 3-week Monday-Friday rotating roster on a full-time basis across all shift spans.
Ability to work in a high-pressure environment.
Ability to prioritize tasks and self-supervise.
Proficient in use of Microsoft Excel
Advanced level of data entry accuracy
Intermediate to advanced keyboard skills essential
Attention to detail
Literacy in all MS Office products.
Excellent communication and customer service skills - verbal and written.

Why Join Certis

Work within Australia's most secure and sensitive environments
Be part of a high-trust security workforce
Access ongoing training, career pathways and professional development opportunities
Operate in a values-driven organisation that prioritises integrity and accountability
Supportive team environment with strong leadership
Employee benefits including retail discounts, wellbeing programs and reward & recognition initiatives
Commitment to diversity and inclusion, with applications encouraged from women, Aboriginal and Torres Strait Islander peoples, veterans and candidates from diverse backgrounds

Benefits & Culture

What We Offer:

Employee discount program with savings at more than 400 retailers nationwide
Wellbeing program supporting mental, physical and financial health
Employee Assistance Program (EAP) available to employees and their families
Inclusive and diverse workplace culture
Career progression opportunities and ongoing learning and development programs
Access to high-potential leadership development opportunities

Next Steps

Once you've submitted your application, the next step is to complete a virtual interview with Certis.

This is an important part of our hiring process and must be completed for your application to be considered further.

After you've completed your virtual interview, our hiring managers will review all candidates. If you're successful in progressing to the next stage, we'll be in touch to let you know what's next.

Diversity Statement

Within Certis Australia, we believe our strength lies in the diversity of our people. We offer an inclusive culture where you can be your authentic self, contribute your unique perspective and grow with equal opportunities for advancement.

Our commitment to a Safer, Smarter and Better workplace ensures every employee is supported, respected and empowered.

We actively encourage First Nations and Torres Strait Islander peoples, veterans and candidates from diverse backgrounds to apply.

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