Security Officer (FT) - Cardiff

Downer; Newcastle-Maitland; On-site; AUD 55,000 - 70,000; Full time

Benefits offered by this job

Healthcare discounts

Retail savings

Car purchase program

Employee Assistance Program

Job summary

Downer is seeking a Security Guard to join our team at the Cardiff Rail maintenance site in NSW. The role focuses on access control, patrolling the facility, and maintaining security of fences and buildings.

You will monitor alarms and CCTV, respond to incidents, and manage contractors and visitors, while delivering excellent customer service and adhering to WHS practices. Rotating rosters over 6 weeks, 8-hour weekdays and 12-hour weekend shifts with potential overtime, in a full-time permanent

Qualifications

• NSW Security Licence.
• Current First Aid and CPR certificate.
• Certificate 2/3 in Security Operations.
• NSW Full Driver's Licence is a must.
• Must have CCTV and access control experience.
• Proven experience in Security gatehouse work (not essential) but preferred.
• Knowledge of work health and safety and risk management practices.
• Knowledge of current industry standards and requirements.
• Highly developed customer service skills.
• Excellent written and oral communication skills.
• Proven ability to understand, interpret and follow policies, procedures, and instructions.
• High level of computer skills (including all Microsoft products).

Responsibilities

• Provide exceptional customer service to all stakeholders.
• Conduct regular mobile vehicle and foot patrols of the site and its assets.
• Perform unlock and lock up of access points within the site.
• Monitoring of alarms and CCTV systems.
• Incident response, resolution, and reporting.
• Management of contractors and visitors onsite.
• Issuing and management of keys and access cards.

Skills

Security licensing

First Aid & CPR

Security Ops cert (2/3)

Driver’s licence

CCTV & access control

Gatehouse experience

WHS & risk management

Industry standards knowledge

Customer service

Written & verbal communication

Policies & procedures

Microsoft Office

Education

Security Operations Certification (Certificate 2/3)

Job description

We currently have an exciting opportunity for an energetic, and enthusiastic customer and safety-focused Security Guard. Key responsibility is to ensure access to the Cardiff Rail maintenance area controlled and limited to authorized persons only. Conduct patrols of the facility to maintain the integrity of fence lines/buildings.

This is a Full-time permanent opportunity with rotating rosters over 6 weeks periods so you can plan life ahead. Weekdays are 8-hour shifts and weekends are 12-hour shifts with potential overtime.

The Security Officer responsibilities include (but not limited to):

• Provide exceptional customer service to all stakeholders
• Conduct regular mobile vehicle and foot patrols of the site and its assets
• Perform unlock and lock up of access points within the site
• Monitoring of alarms and CCTV systems
• Incident response, resolution, and reporting
• Management of contractors and visitors onsite
• Issuing and management of keys and access cards

Skills and Experience

• NSW Security Licence
• Current First Aid and CPR certificate
• Certificate 2/3 in Security Operations
• NSW Full Driver's Licence is a must
• Must have CCTV and access control experience
• Proven experience in Security gatehouse work (not essential) but preferred
• Current knowledge of work health and safety and risk management practices
• Knowledge of current industry standards and requirements
• Highly developed customer service skills
• Excellent written and oral communication skills
• Proven ability to understand, interpret and follow policies, procedures, and instructions
• High level of computer skills (including all Microsoft products)

More than anything, you\'ll bring a strong work ethic, a positive attitude, and a commitment to delivering high-quality outcomes for our clients.

Why Downer?
At Downer, we plan, create, and sustain essential public services across Australia and New Zealand. From hospitals to data centres and defence partnerships, we manage critical infrastructure that keeps communities thriving.

What It Means to Belong at Downer

We\'re proud of our high-performance culture and commitment to diversity, offering:

• Training and development to support and diversify your career.
• With 30% of vacancies filled internally you\'ll find real opportunities to advance your career.
• Perks@Downer: healthcare discounts, great savings on retail purchases, car purchases and much more.
• Employee Assistance Program: professional support for you and your family when you need it most.

You want your work to matter and so do we. With over 26,000 people across Australia, New Zealand and the Pacific, our team is made up of individuals with unique perspectives, backgrounds, and ideas.
We know that diversity makes us stronger and we actively celebrate it through our commitment to inclusion and belonging.

We're committed to building a team that reflects the diverse communities we serve and we welcome people of all ages, genders, sexual orientations, cultures, abilities, and lived experiences. We especially encourage applications from those whose voices have traditionally been underrepresented in our industry, including women, Aboriginal and Torres Strait Islander Peoples, Māori and Pasifika Peoples, veterans, people with disability, and neurodivergent individuals. Even if your experience doesn't align perfectly with this role, we'd still like to hear from you. If it feels like the right fit, apply - potential counts, and so do you.

As a WORK180 Endorsed Employer, we support flexibility that works for your life, inclusive leadership that values your voice, and equitable access to opportunity so you can do your best work and bring your whole self to it.

If you need support or adjustments through the recruitment process, just let us know, we're here to help you put your best foot forward.

This is a great opportunity to join a reputable company, and work with a professional team where you will be given the opportunity to develop your career.

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