Security Officer — Access Control & Site Patrols

Downer; Newcastle-Maitland; On-site; AUD 55,000 - 70,000; Full time

Benefits offered by this job

Healthcare discounts

Retail savings

Car purchase program

Employee Assistance Program

Job summary

Downer is seeking a Security Guard to join our team at the Cardiff Rail maintenance site in NSW. The role focuses on access control, patrolling the facility, and maintaining security of fences and buildings.

You will monitor alarms and CCTV, respond to incidents, and manage contractors and visitors, while delivering excellent customer service and adhering to WHS practices. Rotating rosters over 6 weeks, 8-hour weekdays and 12-hour weekend shifts with potential overtime, in a full-time permanent

Qualifications

• NSW Security Licence.
• Current First Aid and CPR certificate.
• Certificate 2/3 in Security Operations.
• NSW Full Driver's Licence is a must.
• Must have CCTV and access control experience.
• Proven experience in Security gatehouse work (not essential) but preferred.
• Knowledge of work health and safety and risk management practices.
• Knowledge of current industry standards and requirements.
• Highly developed customer service skills.
• Excellent written and oral communication skills.
• Proven ability to understand, interpret and follow policies, procedures, and instructions.
• High level of computer skills (including all Microsoft products).

Responsibilities

• Provide exceptional customer service to all stakeholders.
• Conduct regular mobile vehicle and foot patrols of the site and its assets.
• Perform unlock and lock up of access points within the site.
• Monitoring of alarms and CCTV systems.
• Incident response, resolution, and reporting.
• Management of contractors and visitors onsite.
• Issuing and management of keys and access cards.

Skills

Security licensing

First Aid & CPR

Security Ops cert (2/3)

Driver’s licence

CCTV & access control

Gatehouse experience

WHS & risk management

Industry standards knowledge

Customer service

Written & verbal communication

Policies & procedures

Microsoft Office

Education

Security Operations Certification (Certificate 2/3)

Job description

Downer is seeking a Security Guard to join our team at the Cardiff Rail maintenance site in NSW. The role focuses on access control, patrolling the facility, and maintaining security of fences and buildings.

You will monitor alarms and CCTV, respond to incidents, and manage contractors and visitors, while delivering excellent customer service and adhering to WHS practices. Rotating rosters over 6 weeks, 8-hour weekdays and 12-hour weekend shifts with potential overtime, in a full-time permanent