Security Leader — Safe, Customer-Focused, Multi-Site

Glad Group; Sydney; On-site; AUD 58,000 - 74,000; Full time

Benefits offered by this job

Flexible shift options

Career progression opportunities

Comprehensive training and onboarding

Uniform and equipment provided

Employee referral bonus up to $500

Employee wellbeing support via EAP

Job summary

Glad Group is seeking a Security team member to help create safe, secure environments for clients and communities. You will patrol, monitor activity, respond to incidents, and support emergency procedures while delivering professional customer service.

Must hold a valid Security Licence and Police Check, have First Aid, and be able to work a rotating roster including evenings and weekends. Experience in retail or customer-facing security is preferred and you will work collaboratively with a

Qualifications

• Current valid Security Licence and National Police Check (ability to obtain).
• Availability to work across a rotating roster, including evenings and weekends where required.
• Strong communication skills with a professional and customer-focused approach.
• Experience in retail, corporate or customer-facing security environments.
• Ability to remain calm, professional and responsive in fast-paced situations.
• Current First Aid Certificate (or willingness to obtain).
• Ability to work collaboratively as part of a team.
• Previous control room experience will be highly regarded.

Responsibilities

• Maintain a safe, secure and welcoming environment for customers, retailers and visitors.
• Conduct patrols, monitor site activity and respond to incidents or security concerns.
• Support emergency response procedures, including evacuations, first aid and incident management.
• Monitor and report risks, hazards, suspicious behaviour and breaches of site procedures.
• Deliver professional customer service while supporting conflict resolution and access control requirements.

Skills

Security Licence

Police Check

Roster Flexibility

Communication skills

Security Experience

First Aid

Team player

Control room knowledge

Job description

Glad Group is seeking a Security team member to help create safe, secure environments for clients and communities. You will patrol, monitor activity, respond to incidents, and support emergency procedures while delivering professional customer service.

Must hold a valid Security Licence and Police Check, have First Aid, and be able to work a rotating roster including evenings and weekends. Experience in retail or customer-facing security is preferred and you will work collaboratively with a