Security Control Room Operator & Rover Sydney CBD with Sign-on bonus (Updated)

EGroup Protective Services Group; Sydney; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Sign-on Bonus

Job summary

EGroup Protective Services Group Pty Ltd is expanding its Sydney CBD team. We seek skilled Control Room Operators and Rover personnel to maintain security operations across client sites, including CCTV monitoring, access control, fire panels, and incident management.

Roles are full-time with a sign-on bonus. Successful candidates will work rotating rosters including day, night, weekends and public holidays, report incidents, and coordinate contractor movements while delivering professional

Qualifications

• Experience with Control Room systems including CCTV, Access Control, integrated alarm platforms and Fire Control Panels.
• Intermediate level with Microsoft suite (Outlook, Word, Excel).
• Ability to report shift activity and incidents via dashboards and prepare incident reports.

Responsibilities

• Operate and monitor CCTV, access control and alarm systems.
• Coordinate rovers for ad hoc requests, escorts, and incident response.
• Prepare handovers, incident reports and hazard reports.
• Communicate with multiple stakeholders across diverse backgrounds.
• Coordinate contractor inductions and site compliance.

Skills

CCTV systems

Access control

Alarm systems

Fire panels

Audits & testing

MS Office

Tools

MS Office

Job description

Security Control Room Operator & Rover Sydney CBD with Sign-on bonus (Updated)

EGroup Protective Services Group – Sydney CBD NSW

EGroup Protective Services Group has over 20 years' experience in tailoring and delivering high quality security, concierge and electronic solutions to corporate and retail organisations across the country. Our success is underpinned by our drive to employ the best people in the industry, supported by the very latest and most innovative technology.

About the role

Due to continued expansion, we're looking for a highly skilled and dedicated Control Room Operators and Rovers to join our team at EGroup Protective Services Group Pty Ltd. These are Full-Time positions, offering the opportunity to play a vital role in ensuring the safety and security of our clients and their assets.

Duties include but are not limited to:

• Experience with Control Room systems which include, CCTV, Access Control, integrated alarm planforms and Fire Control Panels (Controller Duties)
• Intermediate level with Microsoft suite of products including outlook, word and excel
• Completing required audits and system testing throughout the shift as required and reporting all shift activity and incidents via the EGroup Dashboard (Controller Duties)
• Administrative tasks as required, including incident reports, handovers, hazard reports and client permits and excellent written and verbal communication skills (Controller Duties)
• Coordinating Rovers for ad hoc requests, contractor escorts, incident and emergency response (Controller Duties)
• Ability to communicate with multiple stakeholders across various backgrounds (Controller & Rover Duties)
• Facilitation and coordination of contactors and ensuing inductions and compliance (Controller & Rover)
• Coordinate adhoc locking or unlocking of areas for contractors, tenants or premises management (subject to approvals) (Controller & Rover)
• Patrolling of the facilities, providing a physical security presence, escorting contractors on request and as directed by the controller (Rover)
• An understanding of WH&S and the ability to identify & manage risks (Controller & Rover Duties)
• Ability to work in a team environment and autonomously (Controller & Rover Duties)
• Must be physically fit or prepared to undergo a pre-employment medical (Controller & Rover Duties)
• Ability to work a rotating roster day, nights, weekends and Public Holidays (Controller & Rover Duties)

Sign-on Bonus, please submit your cover letter outlining the below selection criteria

• Security Systems, advise us your experience with Access Control, CCTV and Alarm Systems
• Fire Panels, advise us on your experience with fire panels and evacuation procedures & processes
• Inductions programs and permits, explain the importance of site inductions and compliance for restricted areas.
• Custom service and presentation standards, explain what custom service means to you and the importance of maintaining high presentation standards.

EGroup Protective Services Group Pty Ltd' is a leading provider of security services, dedicated to delivering innovative solutions that protect our clients and their assets. With a strong focus on customer satisfaction and a commitment to excellence, we strive to be the preferred choice for all of our clients' security needs.

EGroup Protective Services Group is an Equal Opportunity Employer. Applications from Females, Aboriginal and Torres Strait islanders are strongly encouraged to apply.