ICT Support Officer – Secure Defence Tech

Leidos Australia; Canberra; On-site; AUD 65,000 - 90,000; Full time

Job summary

Leidos Australia is seeking an ICT Support Officer to provide practical, first-level tech support within a secure Defence environment. The role offers exposure to hardware, software, user accounts, and secure networks, with hands-on work in restricted facilities.

You will collaborate with cross-disciplinary teams to extend ICT capabilities while maintaining security standards. The ideal candidate has a current TSPV clearance, experience in Defence or secure operations, and a strong

Qualifications

• Current TSPV security clearance.
• Experience in Defence or secure operational environments.
• Interest in developing a career in ICT and technical support.
• Ability to communicate effectively with users and provide practical technical support.
• Ability to follow established processes with classified information.

Responsibilities

• Provide first-level ICT support across hardware, software, user accounts and connectivity.
• Build practical experience across workstation builds, device deployments, user administration, endpoint maintenance, patching and routine system health activities.
• Deliver hands-on support within secure facilities, including equipment setup, secure network patching, cabling, hardware replacement and direct assistance to users and operational teams.
• Work alongside systems, network, cyber and engineering specialists across GEO SPACES, developing broader ICT capability while following established processes for classified systems and information.

Skills

TSPV clearance

Defence experience

ICT interest

Customer support

Problem solving

Job description

Leidos Australia is seeking an ICT Support Officer to provide practical, first-level tech support within a secure Defence environment. The role offers exposure to hardware, software, user accounts, and secure networks, with hands-on work in restricted facilities.

You will collaborate with cross-disciplinary teams to extend ICT capabilities while maintaining security standards. The ideal candidate has a current TSPV clearance, experience in Defence or secure operations, and a strong