Section Waiter

Vineria Luisa; Inner West; On-site; AUD 79,000 - 85,000; Full time

Benefits offered by this job

Above award casual rates

Generous share of tips

Staff incentives and performancebonuse

EAP for wellbeing and mental health

Job summary

Vineria Luisa in Inner West, NSW, is seeking a Section Waiter with wine service experience to join our team. The role starts casually with the potential for full-time for the right candidate, supporting a premium dining experience with Italian hospitality.

You will engage guests, recommend menu and wine pairings, and maintain service standards in a fast-paced environment while ensuring guest satisfaction and smooth coordination with kitchen and front-of-house teams.

Qualifications

• Full Australian working rights.
• Fluent English (spoken and written).
• RSA NSW 1–3 years in premium dining as Section Waiter or Diploma hospitality studies.

Responsibilities

• Manage your section during service and ensure a seamless guest experience.
• Prepare the restaurant for service, ensuring your section is fully set, stocked, and clean.
• Provide menu recommendations and confidently explain dishes and concepts.
• Offer food and beverage pairing suggestions.
• Take and manage orders using POS and check dietary requirements.
• Maintain clear communication with FOH and BOH teams.
• Monitor guest satisfaction and resolve issues promptly.
• Ensure bill accuracy and professional presentation.

Skills

Fluent English

Guest rapport

Calm under pressure

Evenings/weekends flexibility

Wine service experience

Education

Diploma hospitality studies

Tools

POS systems

SevenRooms

Job description

Welcome to Vineria Luisa- your neighbourhood restaurant, wine bar, gintoneria, and pre/post-theatre go-to.

We bring the charm of Italy to the heart of the city, with a focus on simple, honest dishes executed exceptionally well. Our menu is rooted in tradition - Italian snacks, daily specials, and comforting classics - all designed to pair beautifully with our curated cocktail list and Italian varietal-driven cellar. Every wine is available by the glass.

We're on the lookout for passionateSection Waiters with wine service experienceto join our team and help deliver an affordable yet premium dining experience that celebrates flavour, hospitality, and heart.

What We're Looking For

We value personality, Italianity, and genuine passion. If you have a love for Italian food and wine and thrive in a fast-paced environment, we want to hear from you.

Please note that this role will be casual to begin with. Full time will be offered to the right candidate.

Essential Requirements

• Full Australian working rights


• Fluent English (spoken and written)


• Valid NSW RSA1-3 years' experience in premium dining as a Section Waiter and/or Diploma hospitality studies


• Strong ability to build rapport and remember guests


• Confident using POS systemsAbility to remain calm under pressure


• Excellent attention to detail and grooming standards


• Strong communication skills


• Commitment to delivering memorable guest experiences


• Flexibility to work evenings, weekends, and public holidays required

Bonus Points

• Italian food & wine knowledge


• Food and wine pairing experience


• Experience with SevenRooms or similar reservation platforms


• Italian language skills

Key Responsibilities

• Manage your section during service and ensure a seamless guest experience


• Prepare the restaurant for service, ensuring your section is fully set, stocked, and clean


• Provide menu recommendations and confidently explain dishes and concepts


• Offer food and beverage pairing suggestions


• Accurately take and manage orders using POSCheck and manage dietary requirements


• Maintain clear communication with FOH and BOH teams


• Monitor guest satisfaction and resolve any issues promptly


• Ensure bill accuracy and professional presentation


• Process cash and card payments

Why Join Us?

• Work/life balance is a priority


• Above Restaurant Industry Award casual rates


• Salary range of $79,000 - $85,000 + super


• Generous share of tips


• Staff incentives and performance bonuses


• Access to our Employee Assistance Program (EAP) for wellbeing and mental health support


• Ongoing training and education, including superannuation information sessions and financial wellbeing resources


• Ongoing training and upskilling opportunities


• Career growth within Maestro Hospitality Group


• Staff discounts across all our venues