Seasonal Customer Experience Specialist - Melbourne Stores

Oroton; Melbourne; Presencial; AUD 34.000 - 48.000; Tempo parcial

Benefícios oferecidos por esta vaga

Product discounts

Corporate perks

Induction program

Resumo da vaga

Oroton in Melbourne is seeking Seasonal Customer Experience Specialists to join our luxury retail team during the festive season. You will help customers explore our leather goods, accessories and ready-to-wear, and deliver warm, memorable service that reflects the Oroton brand.

The role requires a genuine passion for fashion, prior premium retail experience, confidence in meeting sales targets, and impeccable personal presentation. Weekend availability and flexibility are essential.

Qualificações

• Experience in premium apparel or accessories.
• Ability to meet sales targets.
• Polished personal presentation reflecting the Oroton brand.

Responsabilidades

• Assist customers and guide product choices.
• Provide warm, memorable service and style advice during interactions.

Conhecimentos

Premium retail experience

Customer service

Styling knowledge

Descrição da vaga

Job Description

About the brand

Established in 1938, Oroton has evolved over the decades to be a modern lifestyle brand, synonymous with craftsmanship, accessible luxury and a unique Australian sense of beauty. We are inspired by our purpose of creating accessible modern luxury for real life and sharing it with the world.

About the role

Be part of the Oroton legacy as a Seasonal Retail Team Member this festive season – bringing passion, energy, and style to create memorable experiences during one of our most rewarding times of year. As a brand ambassador, you’ll develop a strong understanding of our collections to confidently guide customers through our iconic leather goods, accessories and ready-to-wear. From styling support to genuine connection, you’ll ensure every customer feels welcomed, valued, and supported – bringing warmth and exceptional service to each interaction.

We are seeking Seasonal Customer Experience Specialists for the following store locations:

• Melbourne CBD
• Armadale
• Brighton
• Moorabbin
• Fountain Gate
• Chadstone
• Uni Hill
• Forest Hill
• Doncaster
• Essendon
• Highpoint

What you’ll bring to Oroton!

• A genuine passion for fashion, styling and delivering exceptional customer experiences
• Previous retail experience within apparel, accessories or premium retail (essential)
• Confidence achieving sales targets and working towards KPIs
• A proactive attitude and willingness to learn
• Impeccable personal presentation that reflects the Oroton brand
• Flexibility to thrive in a fast-paced retail environment during our busiest trading period

Seasonal Details

• Commencement date from November 2026 – February 2027
• Begin as a seasonal team member, with the opportunity to continue as an ongoing casual – and even step into permanent roles, depending on performance
• Please note: Due to the nature of the festive trading period, successful candidates must be available throughout our blackout trading period, including weekends, late-night trading and public holidays

The benefits of working for Oroton:

• Generous Oroton product discounts!
• Enjoy discounts with WHEREFIT to gyms, ICONIC Sport, Adore Beauty & HelloFresh. Access to our Employee Assistance Program and well-being initiatives
• A structured induction plan to learn the ins and outs of Oroton’s 5C’s
• Networking opportunities in high-end retail. Boost your career with a potential to stay on as an ongoing casual!
• A supportive team culture where you’ll learn, grow and celebrate success together

Inspired to be part of the World of Oroton? – we’d love to connect with you!

You must have full Australian working rights to be considered for this role.