Concession Manager - Myer Sydney

Oroton Group; Sydney; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Exclusive product discounts

Wardrobe Program access

WHEREFIT gym access

Adore Beauty & HelloFresh perks

12 weeks parental leave

Job summary

Oroton Group invites an experienced Concession Manager to join our Myer Sydney store, leading the team with confidence and delivering a premium client experience in a luxury retail setting. Reporting to the Multi-Site Manager, you’ll drive sales, oversee operations, and partner with senior leaders to implement store-specific strategies, with a Tuesday–Saturday roster.

Ideally you have concession experience, a passion for styling and clienteling, and a proven track record of achieving targets in

Qualifications

• Experience in a concession environment, preferably in premium retail.
• Proven ability to lead a retail team to achieve sales targets and KPIs.
• Strong clienteling skills and a passion for styling and premium service.

Responsibilities

• Lead, coach and inspire your team to become true Oroton brand ambassadors.
• Drive performance, achieving sales targets and KPIs within a concession environment.
• Oversee daily operations, including recruitment, rostering, customer experience and compliance.
• Execute elevated, on-brand visual merchandising and promotional initiatives.
• Partner with regional, state and national leaders to implement store-specific strategies.

Skills

Concession experience

Team leadership

Sales target achievement

Clienteling

Styling & luxury

Recruitment & coaching

Job description

Established in 1938, Oroton is one of Australia’s iconic brands, synonymous with craftsmanship, accessible luxury, and a distinctly modern sense of style. Celebrated for our heritage and ability to stay at the forefront of international trends, we create beautiful, functional pieces designed for real life.

The Opportunity

We’re seeking an experienced and inspiring leader to join our Myer Sydney store as Concession Manager.

Reporting to the Multi-Site Manager, you will take ownership of the concession, leading the business with confidence, commercial focus, and operational excellence. This is a unique opportunity to step into a role with autonomy, where you’ll drive performance, lead your team, and deliver a polished, premium client experience.

This role is ideal for a leader with strong apparel experience and a passion for styling, fit, and elevated service within a premium retail environment.

Permanent full-time | Tuesday - Saturday roster

What You’ll Do

• Lead, coach and inspire your team to become true Oroton brand ambassadors
• Drive performance, achieving sales targets and KPIs within a concession environment
• Oversee daily operations, including recruitment, rostering, customer experience and compliance
• Execute elevated, on-brand visual merchandising and promotional initiatives
• Partner with regional, state and national leaders to implement store-specific strategies

What You Bring

• Experience in a concession environment (David Jones or Myer desirable)
• Understanding of concession stock processes and operational requirements (desirable)
• Proven experience leading a retail team in a premium or high-volume environment
• Strong track record of achieving sales targets and KPIs
• Advanced clienteling skills and a passion for customer experience
• A natural eye for styling, fit, and luxury product
• Confidence in recruitment, coaching, and performance management
• A positive, energetic leadership style that inspires and motivates your team

Why Oroton

• Exclusive product discounts & access to ‘Oroton’s Wardrobe Program’
• Structured training plan to master the Oroton 5 P’s framework
• WHEREFIT perks – access to gyms, ICONIC Sport, Adore Beauty & HelloFresh
• 12 weeks paid parental leave for eligible employees
• Fun, supportive, collaborative team culture

Applicants must have full Australian working rights.