SDPR Operations Manager — Digital Health Platform

eHealth NSW; Sydney; On-site; AUD 166,678 - 186,448; Full time

Benefits offered by this job

Allocated day off per month

Salary packaging

Discounted fitness passport

Various health and wellbeing programs

Job summary

A public health organization in New South Wales seeks an Operational Services Manager to lead IT service management for the Single Digital Patient Record initiative. The ideal candidate has extensive ICT experience and ITIL expertise. This role offers a competitive salary of up to A$186,448 and various professional development opportunities, contributing to transformative digital health solutions across NSW.

Qualifications

• Brings extensive experience in service management.
• Deep expertise in ITIL disciplines.
• Highly skilled in analysing and presenting complex data.

Responsibilities

• Lead development of the SDPR service portfolio.
• Drive integration of ServiceNow for service hosting.
• Facilitate transition of SDPR delivery into operations.

Skills

Service management in complex ICT environments

ITIL expertise

Data analysis and presentation

Stakeholder engagement

Education

Relevant qualifications in IT Service Management

Tools

ServiceNow

Common Services Data Model

Job description

A public health organization in New South Wales seeks an Operational Services Manager to lead IT service management for the Single Digital Patient Record initiative. The ideal candidate has extensive ICT experience and ITIL expertise. This role offers a competitive salary of up to A$186,448 and various professional development opportunities, contributing to transformative digital health solutions across NSW.