School IT Support Engineer - Apple Devices & Jamf Specialist

Morgan McKinley; Sydney; On-site; AUD 96,000 - 126,000; Full time

Benefits offered by this job

Competitive daily rate

6-month contract with potential to go

Transition to permanent

Job summary

A leading independent school in Sydney is seeking a Level 1/2 IT Support Officer to assist students, teaching staff and administrative teams with daily IT challenges. The role focuses on iPad rollout, device management, and face-to-face support in a busy school environment.

The position is a 6-month contract with strong potential to become permanent, offering hands-on exposure to Jamf, Intune, Apple devices, and Microsoft technologies in an education setting.

Qualifications

• 1/2 IT Support or Helpdesk experience
• Experience with Apple devices / iPads
• Jamf experience highly desirable
• Experience with Microsoft Intune advantageous
• Knowledge of Active Directory and/or Entra ID
• Ability to work 5 days per week on-site

Responsibilities

• Provide Level 1/2 IT support to students, teachers and administrative staff
• Deliver professional and friendly face-to-face technical support
• Troubleshoot hardware, software and user access issues
• Manage and resolve IT helpdesk tickets
• Support rollout, configuration and deployment of iPads
• Manage Apple devices using Jamf
• Manage Windows devices through Microsoft Intune
• Perform password and MFA resets and general user administration
• Manage accounts and groups through Active Directory and Entra ID
• Reimage and configure Windows laptops for redeployment
• Assist with maintaining device compliance across the school
• Provide excellent customer service and ensure a positive end-user experience

Skills

Troubleshooting

Customer service

Communication

Face-to-face IT support

Proactive

Tools

Jamf

Microsoft Intune

Active Directory/Entra ID

Job description

A leading independent school in Sydney is seeking a Level 1/2 IT Support Officer to assist students, teaching staff and administrative teams with daily IT challenges. The role focuses on iPad rollout, device management, and face-to-face support in a busy school environment.

The position is a 6-month contract with strong potential to become permanent, offering hands-on exposure to Jamf, Intune, Apple devices, and Microsoft technologies in an education setting.