Scheduling & Roster Coordinator

My Guardian Group

Sydney

Hybrid

AUD 65,000 - 90,000

Full time

2 days ago
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Benefits offered by this job

Onsite gym
Competitive salary package
Career growth opportunities
Supportive office culture
Weekly Friday drinks and nibbles

Job summary

My Guardian is seeking a dedicated Care Coordinator to join our Sydney Olympic Park Head Office on a full-time, on-site basis. You will coordinate staff rostering, build relationships with clients and families, and provide on-call support to ensure continuity of care.

You will work with clients, carers, and Case Managers to achieve care goals, assist with NDIS and aged care program coordination, and contribute to smooth office operations, maintaining records and stakeholder communications.

Qualifications

  • Ability to work independently.
  • Excellent communication and listening skills.
  • Compassionate, patient, and caring nature.
  • High level of organisational skills.
  • Competent using Google Docs and able to learn business systems quickly.
  • Sound computer skills in Office and Excel (or similar).
  • Able to work in a fast-paced environment.

Responsibilities

  • Coordinate staff rostering and scheduling to ensure all shifts are effectively covered and services run smoothly.
  • Build strong relationships with clients and families, delivering a high-quality, customer-focused support experience.
  • Provide on-call support on a rotating roster to manage urgent shift changes and ensure continuity of care.
  • Work closely with clients, carers, and Case Managers to help achieve individual care goals and outcomes.
  • Assist with NDIS and aged care program coordination, including service delivery, budget reviews, and compliance.
  • Coordinate client-related services and resources, including maintenance, clinical products, and other support needs.
  • Contribute to smooth office operations, including stakeholder communication, record management, and general administration.

Skills

Empathy
Communication
Organisational skills
Independent worker
Google Docs
Office & Excel
Fast-paced

Job description

My Guardian is a leading Aged and Disability Care service provider delivering compassionate, high-quality, person-centred care. As we continue to grow rapidly, we remain committed to empowering individuals to live safely, independently, and with dignity.

The role will be full-time, on-site at our Sydney Olympic Park Head Office.

About My Guardian

My Guardian is a leading Aged and Disability Care service provider delivering compassionate, high-quality, person-centred care. As we continue to grow rapidly, we remain committed to empowering individuals to live safely, independently, and with dignity.

The role will be full-time, on-site at our Sydney Olympic Park Head Office.

Your key responsibilities will include but are not limited to:
  • Coordinate staff rostering and scheduling to ensure all shifts are effectively covered and services run smoothly.

  • Build strong relationships with clients and families, delivering a high-quality, customer-focused support experience.

  • Provide on-call support on a rotating roster to manage urgent shift changes and ensure continuity of care.

  • Work closely with clients, carers, and Case Managers to help achieve individual care goals and outcomes.

  • Assist with NDIS and aged care program coordination, including service delivery, budget reviews, and compliance.

  • Coordinate client-related services and resources, including maintenance, clinical products, and other support needs.

  • Contribute to smooth office operations, including stakeholder communication, record management, and general administration.

The successful candidate must have:
  • Ability to work independently

  • Excellent communication and listening skills

  • Compassionate, patient, and caring nature

  • High level of organisational skills

  • Competent using Google Docs and able to learn business systems quickly

  • Sound computer skills in Office and Excel (or similar)

  • Able to work in a fast-paced environment.

Why join us?
  • Competitive salary package

  • Career growth opportunities

  • Onsite gym

  • Supportive and positive office culture

  • Weekly Friday afternoon drinks and nibbles at Head Office

  • Healthy snacks and refreshments

If you are a motivated and organised individual who is passionate about delivering high-quality support services, building strong relationships with clients and staff, and ensuring care runs smoothly, we would love to hear from you. If you enjoy working in a dynamic environment while being part of a supportive team, this could be the perfect role for you. Please note that only shortlisted candidates will be contacted.

23 October 2026

Sydney Olympic Park

New South Wales, Australia

Full Time

Healthcare & Medical

Other

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