Scheduling & Roster Coordinator

NGARE EMPLOYMENT SOLUTIONS PTY LTD; Sydney; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Onsite gym

Career growth opportunities

Healthy snacks and refreshments

Weekly Friday drinks

Job summary

My Guardian is seeking a dedicated front-line coordinator to join our Sydney Olympic Park head office. This is a full-time, on-site role focused on rostering, client relations, and delivering compassionate support within our care team.

You will collaborate with clients, carers and Case Managers to achieve care goals and assist with NDIS and aged care coordination, ensuring smooth service delivery and compliant operations at a growing provider.

Qualifications

• Ability to work independently.
• Excellent communication and listening skills.
• Compassionate, patient, and caring nature.
• High level of organisational skills.
• Competent using Google Docs and able to learn business systems quickly.
• Sound computer skills in Office and Excel (or similar).
• Able to work in a fast-paced environment.

Responsibilities

• Coordinate staff rostering and scheduling to ensure all shifts are covered.
• Build relationships with clients and families, delivering high-quality, customer-focused support.
• Provide on-call support on a rotating roster to manage urgent shift changes.
• Work closely with clients, carers, and Case Managers to help achieve care goals.
• Assist with NDIS and aged care program coordination, including service delivery, budget reviews, and compliance.
• Coordinate client-related services and resources, including maintenance and clinical products.
• Contribute to smooth office operations, including stakeholder communication and record management.

Skills

Independence

Communication

Empathy

Organization

Adaptability

Fast learner

Customer service

Tools

Google Docs

Excel

Office Suite

Job description

My Guardian is a leading Aged and Disability Care service provider delivering compassionate, high-quality, person-centred care. As we continue to grow rapidly, we remain committed to empowering individuals to live safely, independently, and with dignity.

This role is a front-line position acting as a representative of My Guardian providing the services offered by the company.

The role will be full-time, on-site at our Sydney Olympic Park Head Office.

About My Guardian

My Guardian is a leading Aged and Disability Care service provider delivering compassionate, high-quality, person-centred care. As we continue to grow rapidly, we remain committed to empowering individuals to live safely, independently, and with dignity.

This role is a front-line position acting as a representative of My Guardian providing the services offered by the company.

The role will be full-time, on-site at our Sydney Olympic Park Head Office.

Your key responsibilities will include but are not limited to:

• Coordinate staff rostering and scheduling to ensure all shifts are effectively covered and services run smoothly.
• Build strong relationships with clients and families, delivering a high-quality, customer-focused support experience.
• Provide on-call support on a rotating roster to manage urgent shift changes and ensure continuity of care.
• Work closely with clients, carers, and Case Managers to help achieve individual care goals and outcomes.
• Assist with NDIS and aged care program coordination, including service delivery, budget reviews, and compliance.
• Coordinate client-related services and resources, including maintenance, clinical products, and other support needs.
• Contribute to smooth office operations, including stakeholder communication, record management, and general administration.

The successful candidate must have:

• Ability to work independently
• Excellent communication and listening skills
• Compassionate, patient, and caring nature
• High level of organisational skills
• Competent using Google Docs and able to learn business systems quickly
• Sound computer skills in Office and Excel (or similar)
• Able to work in a fast-paced environment.

Why join us?

• Competitive salary package
• Career growth opportunities
• Onsite gym
• Supportive and positive office culture
• Weekly Friday afternoon drinks and nibbles at Head Office
• Healthy snacks and refreshments

If you are a motivated and organised individual who is passionate about delivering high-quality support services, building strong relationships with clients and staff, and ensuring care runs smoothly, we would love to hear from you. If you enjoy working in a dynamic environment while being part of a supportive team, this could be the perfect role for you.

15 September 2026Sydney Olympic Park New South Wales, AustraliaFull TimeHealthcare & MedicalOther