Scheduling & Roster Coordinator

NGARE EMPLOYMENT SOLUTIONS PTY LTD; City of Parramatta; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Onsite gym

Career growth opportunities

Weekly Friday drinks

Supportive office culture

Healthy snacks

Job summary

My Guardian is a leading Aged and Disability Care service provider delivering compassionate, high-quality, person-centred care. This role is a front-line position representing My Guardian and delivering the services offered by the company.

It is a full-time, on-site position at our Sydney Olympic Park Head Office. You will coordinate rostering, build strong relationships with clients and families, and provide on-call support to ensure continuity of care.

Qualifications

• Ability to work independently
• Excellent communication and listening skills
• Compassionate, patient, and caring nature
• High level of organisational skills
• Competent using Google Docs and able to learn business systems quickly
• Sound computer skills in Office and Excel (or similar)
• Able to work in a fast-paced environment.

Responsibilities

• Coordinate staff rostering and scheduling to ensure all shifts are effectively covered and services run smoothly.
• Build strong relationships with clients and families, delivering a high-quality, customer-focused support experience.
• Provide on-call support on a rotating roster to manage urgent shift changes and ensure continuity of care.
• Work closely with clients, carers, and Case Managers to help achieve individual care goals and outcomes.
• Assist with NDIS and aged care program coordination, including service delivery, budget reviews, and compliance.
• Coordinate client-related services and resources, including maintenance, clinical products, and other support needs.
• Contribute to smooth office operations, including stakeholder communication, record management, and general administration.

Skills

Independent

Communication

Compassion

Organisational skills

Google Docs

Office/Excel

Tools

Google Docs

Excel

Job description

My Guardian is a leading Aged and Disability Care service provider delivering compassionate, high-quality, person-centred care. As we continue to grow rapidly, we remain committed to empowering individuals to live safely, independently, and with dignity.

This role is a front-line position acting as a representative of My Guardian providing the services offered by the company.

The role will be full-time, on-site at our Sydney Olympic Park Head Office.

About My Guardian

My Guardian is a leading Aged and Disability Care service provider delivering compassionate, high-quality, person-centred care. As we continue to grow rapidly, we remain committed to empowering individuals to live safely, independently, and with dignity.

This role is a front-line position acting as a representative of My Guardian providing the services offered by the company.

The role will be full-time, on-site at our Sydney Olympic Park Head Office.

Your key responsibilities will include but are not limited to:

• Coordinate staff rostering and scheduling to ensure all shifts are effectively covered and services run smoothly.

• Build strong relationships with clients and families, delivering a high-quality, customer-focused support experience.

• Provide on-call support on a rotating roster to manage urgent shift changes and ensure continuity of care.

• Work closely with clients, carers, and Case Managers to help achieve individual care goals and outcomes.

• Assist with NDIS and aged care program coordination, including service delivery, budget reviews, and compliance.

• Coordinate client-related services and resources, including maintenance, clinical products, and other support needs.

• Contribute to smooth office operations, including stakeholder communication, record management, and general administration.

The successful candidate must have:

• Ability to work independently

• Excellent communication and listening skills

• Compassionate, patient, and caring nature

• High level of organisational skills

• Competent using Google Docs and able to learn business systems quickly

• Sound computer skills in Office and Excel (or similar)

• Able to work in a fast-paced environment.

Why join us?

• Competitive salary package

• Career growth opportunities

• Onsite gym

• Supportive and positive office culture

• Weekly Friday afternoon drinks and nibbles at Head Office

• Healthy snacks and refreshments

If you are a motivated and organised individual who is passionate about delivering high-quality support services, building strong relationships with clients and staff, and ensuring care runs smoothly, we would love to hear from you. If you enjoy working in a dynamic environment while being part of a supportive team, this could be the perfect role for you.

Please note that only shortlisted candidates will be contacted.

15 September 2026Sydney Olympic Park New South Wales, Australia