Scheduler / Planner

Adecco; City of Melbourne; On-site; AUD 52,000 - 58,000; Full time

Job summary

Adecco is seeking a proactive Service Scheduler/Planner to coordinate a national field service function from Mount Waverley. You will schedule engineers and contractors, liaise with customers, and manage materials, tools and logistics to meet customer requirements.

The role requires forklift licensing, strong organisational skills, and experience with SAP and Salesforce CRM. Onsite Monday to Friday with potential for extension beyond the initial 3 months.

Qualifications

• Previous experience as a Scheduler, Planner, Service Coordinator, or similar role.
• Strong organisational and prioritisation skills.
• Excellent written and verbal communication abilities.
• Ability to manage multiple tasks and changing priorities.
• Strong computer literacy and administration skills.
• Experience coordinating field technicians, contractors, or service personnel.
• SAP experience.
• Salesforce Field Service or Salesforce CRM exposure.
• Logistics, warehousing or inventory coordination experience.
• Current Forklift Licence is required.

Responsibilities

• Schedule and coordinate work for a national team of field engineers and contractors.
• Liaise with customers to arrange service visits and project requirements.
• Coordinate tools, equipment, parts and materials for site work.
• Manage inbound and outbound logistics activities.
• Maintain contractor management systems and site access requirements.
• Update and maintain service information within internal systems.
• Support service operations through planning and administration.
• Communicate with internal stakeholders to ensure jobs are completed on schedule.

Skills

Scheduler

Planner

Service Coordinator

Logistics Coordinator

SAP

Salesforce Field Service

Field technicians coordination

Tools

SAP

Salesforce CRM

Job description

Mount Waverley, VIC | 3-Month Temporary Assignment (Potential to Extend) | ASAP Start | Forklift Licence Required

This is a varied and fast-paced role that will see you coordinating field service activities, managing logistics, and working closely with engineers, contractors, and customers to ensure service delivery runs smoothly.

About Us

Our client is a global leader in advanced technology and industrial solutions, supporting customers across a wide range of industries throughout Australia and New Zealand. An exciting opportunity has become available for an experiencedService Scheduler / Plannerto join their Mount Waverley team.

Responsibilities

Reporting to the Service Operations team, you will be responsible for coordinating a national service function, ensuring resources, materials, and personnel are scheduled effectively to meet customer requirements.

Key Responsibilities

• Schedule and coordinate work for a national team of field engineers and contractors
• Liaise with customers to arrange service visits and project requirements
• Coordinate tools, equipment, parts, and materials required for site work
• Manage inbound and outbound logistics activities
• Maintain contractor management systems and site access requirements
• Update and maintain service information within internal systems
• Support service operations through effective planning and administration
• Communicate with internal stakeholders to ensure jobs are completed efficiently and on schedule

Your Profile

To be successful in this role, you will possess:

• Previous experience in a Scheduler, Planner, Service Coordinator, Logistics Coordinator, or similar role
• Strong organisational and prioritisation skills
• Excellent written and verbal communication abilities
• The ability to manage multiple tasks and changing priorities
• Strong computer literacy and administration skills
• The ability to work independently and use initiative
• Experience coordinating field technicians, contractors, or service personnel is highly regarded
• SAP experience
• Salesforce Field Service or Salesforce CRM exposure
• Logistics, warehousing, or inventory coordination experience
• Current Forklift Licence is required

What's on Offer?

• Initial 3-month assignment with potential to extend
• Monday to Friday, 8:30am to 4:30pm onsite
• Mount Waverley location with onsite parking available
• Supportive and collaborative team environment
• Opportunity to join a globally recognised organisation

Contact

If you are an organised and proactive coordinator who enjoys keeping operations running smoothly and working with both customers and technical teams, we would love to hear from you.