Scheduler

People Who Care; Sydney; On-site; AUD 80,000 - 90,000; Full time

Benefits offered by this job

Competitive pay

Friendly and supportive team with a+}

Job summary

People Who Care is seeking a Scheduler to provide rostering and administrative support across aged care, disability and veterans programs. The role is full-time, five days a week, 8:00am to 4:06pm, with a pay rate of $38.39 per hour plus salary packaging options.

You will maintain clear communication with participants and staff and coordinate shifts to ensure seamless service delivery. Ideal candidates have experience in similar roles, strong communication, empathy and a proactive approach, with

Qualifications

• Previous experience in a similar role, ideally within the aged care or disability support sector.
• Excellent communication and interpersonal skills.
• Empathy, patience and a genuine interest in supporting vulnerable people.
• High level of personal motivation, initiative and integrity.
• Excellent attention to detail.
• Ability to work with individuals from a range of social, financial and cultural backgrounds.
• Willingness to learn and competency in using technology (internet, email and smartphone).
• Current NDIS Worker Screening Check.
• Current National Police Clearance (not older than 6 months).

Responsibilities

• Maintain clear and effective communication with participants and staff.
• Manage and respond promptly to incoming calls and emails in a professional and timely manner.
• Proactively monitor and adapt to client needs and staff availability, ensuring accurate and timely responses to changes.
• Build positive, respectful relationships with workers and clients to enhance engagement and staff retention.
• Identify and address shift vacancies, make changes (as needed) and communicate changes effectively to employees and clients.
• Conduct client reviews (as needed).

Skills

Communication skills

Interpersonal skills

Empathy

Attention to detail

Tech competency

Team coordination

Job description

What's on Offer?

• Competitive pay
• Friendly and supportive team with a positive culture
• Well established Not for Profit with over 45 years experience
• Access to tax saving salary packaging options - up to $18550 per annum

People Who Care provides person-centred assistance and support to vulnerable people, helping participants to achieve their goals and remain as independent as possible. The role of our Schedulers is to provide rostering and administrative support to our service areas, including aged care, disability, and veterans' programs.

This is a full-time role: 5 days per week - Monday to Friday - 8.00am to 4.06pm

Rate of pay - $38.39 per hour + Salary Packaging

Key responsibilities:

• Maintain clear and effective communication with participants and staff.
• Manage and respond promptly to incoming calls and emails in a professional and timely manner.
• Proactively monitor and adapt to client needs and staff availability, ensuring accurate and timely responses to changes.
• Build positive, respectful relationships with workers and clients to enhance engagement and staff retention.
• Identify and address shift vacancies, make changes (as needed) and communicate changes effectively to employees and clients.
• Conduct client reviews (as needed).

What you will need:

• Previous experience in a similar role, ideally within the aged care or disability support sector.
• Excellent communication and interpersonal skills
• Empathy, patience and a genuine interest in supporting the provision of services to vulnerable people
• High level of personal motivation, initiative and integrity
• Excellent attention to detail
• Ability to work with individuals from a range of social, financial and cultural backgrounds.
• Willingness to learn and competency in using technology (internet, email and smartphone).
• Current NDIS Worker Screening Check.
• Current National Police Clearance (not older than 6 months).

Desirable:

• An understanding of the SCHADS Award and employment entitlements.

Recruitment action will likely commence as suitable candidates apply.

People Who Care is an equal opportunity employer and are committed to achieving a diverse workforce from Aboriginal and Torres Strait Islanders, people from culturally diverse backgrounds and people with disability are encouraged to apply