Sandwich Hand Customer Service

Small Doses Cafe; Sydney; On-site; AUD 28,000 - 36,000; Part time

Benefits offered by this job

Food handler/hygiene training

Job summary

Small Doses Cafe in St Leonard's is seeking an enthusiastic Sandwich Hand Customer Service to join our team. This role combines hands-on food preparation with friendly customer engagement, making you the face of our cafe.

You will prepare fresh sandwiches, take orders, handle tills, keep the workspace hygienic, restock supplies, and help customers with recommendations. Availability Monday–Friday with a 6am/7am start is preferred.

Qualifications

• Experience in a food preparation or hospitality environment, ideally in a cafe or sandwich shop setting.
• Available everyday Monday to Friday with a 6am or 7am start.
• Strong customer service skills with clear, courteous communication.
• Basic food preparation techniques and attention to detail.
• Reliable, punctual and flexible for a part-time schedule.
• Understanding of food hygiene and safety practices.
• Positive attitude and enthusiasm for delivering a great customer experience.
• Physical ability to stand for extended periods.

Responsibilities

• Prepare fresh sandwiches and other items to order, following recipes and maintaining quality standards.
• Take customer orders face-to-face and via phone/online channels.
• Operate the till and process payments accurately.
• Maintain a clean, hygienic workspace in line with cafe standards.
• Restock ingredients and display items during shifts.
• Engage with customers warmly and offer recommendations.
• Collaborate with team during peak times to keep operations smooth.
• Contribute to a positive cafe atmosphere and uphold the cafe's reputation.

Skills

Customer service

Communication

Punctual

Teamwork

Food safety

Cash handling

Food prep

Education

Food Hygiene Certificate

Job description

We are seeking an enthusiastic and friendly Sandwich Hand Customer Service to join the Small Doses Cafe team in St Leonard's.. This is a position that combines hands-on food preparation with genuine customer engagement. You will be the face of our cafe, creating delicious sandwiches whilst delivering exceptional service that keeps our customers coming back. This role is perfect for someone who thrives in a fast-paced environment and takes pride in both the quality of their work and the relationships they build with our patrons.

What you'll be doing

• Preparing fresh sandwiches and other food items to order, following recipes and maintaining consistent quality standards
• Taking customer orders efficiently and accurately, both face-to-face and potentially via phone or online channels
• Operating the till and processing payments with accuracy and professionalism
• Maintaining a clean and hygienic workspace, adhering to food safety regulations and cafe standards
• Restocking ingredients, supplies and display items throughout your shift
• Engaging with customers in a friendly and welcoming manner, offering recommendations and resolving any queries or concerns
• Working collaboratively with team members during busy periods to ensure smooth operations
• Contributing to a positive cafe atmosphere and upholding Small Doses Cafe's reputation for quality and hospitality

What we're looking for

• Previous experience working in a food preparation or hospitality environment, ideally in a cafe or sandwich shop setting
• You must be available everyday Monday to Friday with a 6am or 7am start
• Strong customer service skills with the ability to communicate clearly and courteously with diverse clientele
• Competence in basic food preparation techniques and attention to detail
• Reliable, punctual and capable of working flexibly within a part-time schedule
• Ability to work efficiently under pressure, particularly during peak service times
• Understanding of food hygiene and safety practices
• A positive attitude and genuine enthusiasm for delivering a great customer experience
• Physical ability to stand for extended periods and perform repetitive tasks
• Preferred: Food Hygiene Certificate or willingness to obtain one

What we offer

Small Doses Cafe is committed to creating a welcoming workplace where our team members feel valued. We offer competitive hourly rates. It's an opportunity to work in a vibrant, community-focused cafe environment. You'll be part of a supportive team that values quality, integrity and genuine hospitality. We encourage a friendly, collaborative culture where your contributions are recognised and appreciated.

About us

Small Doses Cafe is a beloved local cafe in St Leonards, dedicated to serving quality food and beverages in a warm and welcoming atmosphere. We pride ourselves on our commitment to excellent customer service, carefully sourced ingredients and a menu that caters to diverse tastes and dietary preferences. Our mission is to be more than just a cafe—we aim to be a gathering place for our community where customers feel valued and enjoy a genuine connection with our team. We believe that the hospitality experience starts with our people, and we’re passionate about creating a workplace culture that reflects the care and quality we bring to every customer interaction.