Salon Experience Coordinator

Salon Monde; Melbourne; On-site; AUD 34,000 - 48,000; Full time

Job summary

Salon Monde in Melbourne is seeking a friendly Salon Assistant to help create a welcoming, professional experience for every client. You will manage bookings, assist with hair preparation and support stylists and the wider salon team throughout the day.

Your duties include answering calls, confirming appointments, greeting clients, keeping workstations tidy, and helping maintain a clean, inviting salon environment. A proactive, detail‑oriented approach and strong teamwork are essential.

Qualifications

• Friendly and professional communication.
• Strong organisation and attention to detail when managing appointments and salon tasks.
• A genuine interest in providing excellent client service.
• A reliable, well-presented and proactive approach to work.

Responsibilities

• Answer phone calls in a friendly and professional manner.
• Book and manage client appointments accurately.
• Welcome clients and ensure they feel comfortable and well looked after.
• Shampoo and condition clients' hair and prepare them for their services.
• Rebook clients for their next appointments.
• Clean and tidy workstations after each client.
• Maintain a clean, organised and welcoming salon environment.
• Assist stylists with general salon duties as required.

Skills

Friendly communication

Organisational skills

Client service oriented

Reliable & proactive

Team player

Willing to learn

Job description

Salon Monde in Melbourne is seeking a friendly Salon Assistant to help create a welcoming, professional experience for every client. You will manage bookings, assist with hair preparation and support stylists and the wider salon team throughout the day.

Your duties include answering calls, confirming appointments, greeting clients, keeping workstations tidy, and helping maintain a clean, inviting salon environment. A proactive, detail‑oriented approach and strong teamwork are essential.