Salon Coordinator

EdwardsAndCo; Sydney; On-site; AUD 52,000 - 62,000; Full time

Job summary

EdwardsAndCo Surry Hills is seeking a warm, organised Salon Coordinator to join our team. You’ll be the first and last point of contact for guests, helping create an exceptional experience from the moment they walk through the door.

In a fast-paced salon, you’ll manage bookings, answer calls and messages, support stylists, and keep the salon running smoothly while maintaining a welcoming environment. If you’re personable, proactive and team-oriented, we’d love to hear from you.

Qualifications

• Experience in salon, beauty, hospitality, or customer service preferred.
• Attitude and personality are as important as skills.
• Ability to multitask and stay organized in a busy environment.

Responsibilities

• Welcoming and looking after clients.
• Managing bookings, cancellations and client enquiries.
• Answering phones, emails and messages.
• Supporting our stylists and keeping the salon running smoothly.
• Helping manage the salon schedule and maximise appointment opportunities.
• Assisting with filling last-minute gaps and cancellations.
• Maintaining a beautiful, organised and welcoming salon environment.
• Supporting general salon administration and day-to-day operations.
• Creating an experience that makes clients excited to come back.

Skills

Warm personality

Highly organized

Calm under pressure

Excellent communication

Team player

Customer service oriented

Job description

EdwardsAndCo Surry Hills is looking for a warm, organised and energetic Salon Coordinator to join our team.

This is a fast-paced role at the heart of the salon. You’ll be the first and last point of contact for our guests, helping create an exceptional experience from the moment they walk through the door.

THE ROLE

As our Salon Coordinator, you’ll be responsible for:

• Welcoming and looking after our clients

• Managing bookings, cancellations and client enquiries

• Answering phones, emails and messages

• Supporting our stylists and keeping the salon running smoothly

• Helping manage the salon schedule and maximise appointment opportunities

• Assisting with filling last-minute gaps and cancellations

• Maintaining a beautiful, organised and welcoming salon environment

• Supporting general salon administration and day-to-day operations

• Creating an experience that makes clients excited to come back

ABOUT YOU

We’re looking for someone who is:

• Warm, confident and naturally personable

• Highly organised and able to multitask

• Calm under pressure and able to think on their feet

• Professional with excellent communication skills

• Proactive and solution-focused

• Passionate about creating an amazing client experience

• Comfortable working in a busy, high-energy environment

• Someone who genuinely enjoys being part of a team

Previous salon, beauty, hospitality or customer service experience is highly regarded, but attitude and personality are just as important.

WHY JOIN US?

You’ll be joining a creative, supportive and passionate team within one of Sydney’s leading salon groups.

We’re big on great energy, beautiful work, exceptional client experiences and creating a workplace where our team genuinely enjoys coming to work.

If this sounds like you, we’d love to hear from you.