Salesforce Tech Lead - Systems & Management (Flexible)

OIC; Brisbane; Hybrid; AUD 127,000 - 136,000; Full time

Job summary

Office of the Information Commissioner (OIC) in Brisbane is seeking a Technical Lead, Information Systems & Management, to drive Salesforce design, configuration and governance. You will lead the optimisation of critical technology platforms and ensure scalable, secure access across the organisation.

You will coordinate dashboards, reports, forms, and integrations, while providing expert support and managing vendor relationships to meet SLAs and strategic goals.

Responsibilities

• Implement and manage Salesforce user profiles, roles and permissions.
• Oversee Salesforce configuration and optimisation of system components, workflows, apex classes, triggers, lightning web components, and processes.
• Design, develop, and maintain Salesforce dashboards, reports, online forms, integrations and analytics to support data-driven decisions.
• Provide in-house expert-level support to users, resolving complex issues and offering proactive guidance.
• Manage vendors and strategic partnerships for Salesforce-based products, ensuring cost efficiency and SLAs.

Skills

Salesforce

Apex

Lightning Web Components

Dashboards & Reports

Vendor management

Job description

Office of the Information Commissioner (OIC) in Brisbane is seeking a Technical Lead, Information Systems & Management, to drive Salesforce design, configuration and governance. You will lead the optimisation of critical technology platforms and ensure scalable, secure access across the organisation.

You will coordinate dashboards, reports, forms, and integrations, while providing expert support and managing vendor relationships to meet SLAs and strategic goals.