Salesforce Analyst - Nonprofit Impact and Flexible Hours

Greenpeace-08882da7; Sydney; Hybrid; AUD 91,000 - 111,000; Full time

Benefits offered by this job

35-hour work week

Paid leave between Christmas & NewYear

Wellbeing allowance

Flexible Australia-wide location

Job summary

Greenpeace Australia Pacific (GPAP) is seeking a proactive Salesforce Analyst to support and optimise our Salesforce ecosystem, focusing on Nonprofit Cloud and integrated apps (including HubSpot). You will work with Fundraising, Programs and Finance, handling support tickets, root cause analysis, and platform adoption.

You will partner with the Data & Engineering team, follow security standards, and help stabilise operations post-implementation while driving enhanced reporting and user

Qualifications

• 3+ years of Salesforce platform experience in admin support, user access management, reporting and issue resolution.
• Experience with HubSpot integration and data flow across Salesforce and connected systems.
• Ability to bridge gap between non-technical business users and external implementation partners.

Responsibilities

• Manage day-to-day Salesforce support tickets via Asana, investigate access, permissions and configuration issues.
• Gather and document requirements for Lightning pages, layouts and apps, coordinate changes with external partners.
• Create and troubleshoot Salesforce reports and dashboards to support data-driven decisions.

Skills

Salesforce admin experience

Reporting & analytics

Stakeholder communication

Asana ticketing

Tools

HubSpot

Salesforce Nonprofit Cloud

Job description

Greenpeace Australia Pacific (GPAP) is seeking a proactive Salesforce Analyst to support and optimise our Salesforce ecosystem, focusing on Nonprofit Cloud and integrated apps (including HubSpot). You will work with Fundraising, Programs and Finance, handling support tickets, root cause analysis, and platform adoption.

You will partner with the Data & Engineering team, follow security standards, and help stabilise operations post-implementation while driving enhanced reporting and user