Salesforce Platform Manager

Michael Page; Sydney; Hybrid; AUD 180,000 - 230,000; Full time

Benefits offered by this job

Hybrid work model

Temp-to-perm potential

Purpose-driven work culture

Job summary

Michael Page is recruiting for a senior Salesforce Architect to lead the platform strategy, governance and optimisation for a leading Australian not-for-profit. You will own the Salesforce roadmap, drive architectural decisions and align initiatives with the organisation's mission and digital transformation efforts.

You will manage onshore and offshore delivery teams, partner with senior leaders, and establish governance frameworks to deliver scalable, cost-effective solutions that maximise ROI

Qualifications

• Extensive Salesforce experience in complex or transformation environments.
• Proven track record as Salesforce Architect, Senior Consultant, or Product Owner moving into platform leadership.
• Deep understanding of Salesforce ecosystem, especially Service Cloud and Nonprofit Cloud.
• Experience owning platform strategy, governance and roadmap development.
• Strong ability to lead multiple projects and offshore teams.
• Excellent stakeholder management and communication to executives.
• ROI-focused and process-driven with governance experience.

Responsibilities

• Own and drive Salesforce strategic direction and governance.
• Lead architecture, integrations, standards for scalable solutions.
• Oversee multiple Salesforce projects with prioritisation and delivery.
• Partner with senior leaders to translate needs into tech solutions.
• Establish governance frameworks and continuous improvement.
• Lead and mentor onshore and offshore Salesforce teams.
• Advise organization balancing technical, commercial and operational factors.

Skills

Salesforce architecture

Stakeholder management

Leadership

Project management

Governance

Communication

Tools

Salesforce Platform

Service Cloud

Nonprofit Cloud

Job description

• Hybrid envrionment with great flexibility

About Our Client

A leading Australian not-for-profit organisation delivers services, education, community programs and advocacy to support communities. The organisation is focused on improving outcomes through inclusive, person-centred services, digital transformation and strong partnerships with stakeholders, communities and supporters.

Job Description

Key Responsibilities

• Own and drive the strategic direction, performance, governance and ongoing optimisation of the Salesforce platform as the organisation's primary customer data system.
• Lead platform architecture, integration decisions, standards and best practices to ensure scalable, sustainable and cost-effective solutions.
• Oversee multiple Salesforce projects and workstreams, ensuring prioritisation, quality delivery, stakeholder alignment and measurable business outcomes.
• Partner with senior business leaders to translate organisational needs into practical technology solutions that support digital transformation initiatives.
• Establish strong governance frameworks, review existing platform implementations and drive continuous improvement across the Salesforce ecosystem.
• Lead, mentor and develop a Salesforce team across onshore and offshore resources, fostering a collaborative, high-performing culture.
• Act as the senior Salesforce advisor to the organisation, balancing technical, commercial and operational considerations in decision-making.

The Successful Applicant

Ideal Candidate Experience

• Extensive Salesforce experience within complex, growing or transformation environments.
• Previous experience as a Salesforce Architect, Senior Consultant, or Product Owner progressing into platform leadership.
• Deep understanding of the Salesforce ecosystem, particularly Service Cloud and Nonprofit Cloud (NFP Cloud).
• Proven track record of owning platform strategy, governance, roadmap development and platform optimisation.
• Strong experience managing multiple projects, vendors and delivery teams simultaneously.
• Demonstrated leadership experience across both local and offshore teams.
• Exceptional stakeholder management and influencing skills, with the ability to communicate technical concepts to executive and non-technical audiences.
• Commercially minded, with a focus on ROI, business value and operational efficiency.
• Structured and process-driven, capable of introducing governance and order in evolving environments.
• Collaborative, empathetic and relationship-focused, with strong alignment to mission-driven or community-focused organisations.

What's on Offer

• Hybrid environment with strong flexibility policies
• Potential from temp to perm
• Collaborative environment with purpose-driven work.