Sales & Warehouse Support - Trade Centre (Underwood, Qld)

Csr; Brisbane; On-site; AUD 48,000 - 60,000; Full time

Benefits offered by this job

Supportive and collaborative culture

Paid parental leave

Employee assistance program

Job summary

CSR’s Sales & Warehouse Support role at Underwood, QLD is a full-time position reporting to the Store Manager. You will deliver exceptional customer service, assist with product selection, orders, and payments, and support stock and warehouse activities in a busy trade centre.

Based in Underwood, the role offers early finish hours, potential overtime, and opportunities for career progression within CSR’s Gyprock Trade Centre network.

Qualifications

• Strong customer service experience.
• Experience in retail, trade supplies, hardware or similar industries.
• Good communication and computer skills.
• Forklift licence preferred (or willingness to obtain).

Responsibilities

• Provide exceptional customer service in person and over the phone.
• Assist customers with product selection and orders.
• Process sales, invoices and payments.
• Build strong relationships with trade customers.
• Coordinate customer collections and deliveries.
• Assist with stock control and warehouse activities.
• Operate a forklift and undertake loading/unloading duties.
• Maintain a safe and organised workplace.

Skills

Customer service

Communication

Computer literacy

Team player

Tools

Forklift

Job description

About this role

Sales & Warehouse Support – Trade Centre (Underwood, QLD)

• Attractive pay + super + CSR benefits
• Genuine career progression and training provided.
• Diverse and Inclusive team!

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About the role

The Sales & Warehouse Support roleis a Full-time position, based at Underwood, QLD. Reporting to the Store Manager you will join our Gyprock Trade Centre delivering exceptional customer service and attaining operational excellence within the store and warehouse.

Key responsibilities

• Provide exceptional customer service in person and over the phone
• Assist customers with product selection and orders
• Process sales, invoices and payments
• Build strong relationships with trade customers
• Coordinate customer collections and deliveries
• Assist with stock control and warehouse activities
• Operate a forklift and undertake loading/unloading duties
• Maintain a safe and organised workplace

Working Hours

Enjoy an early finish each day, giving you more time for family, hobbies, or personal commitments in the afternoon. This is a full-time, Monday to Friday position, with rostered hours of 6:00am to 2:00pm, plus the option of one additional hour of overtime each day.

Any hours worked beyond the standard 38-hour week are paid at applicable overtime rates, providing opportunities for additional earnings when business needs arise. There may also be occasional opportunities to work Saturdays.

What we're looking for

• Strong customer service experience
• Experience in retail, trade supplies, hardware, automotive parts or similar industries
• Good communication and computer skills
• Forklift licence preferred (or willingness to obtain)
• Positive attitude and willingness to learn
• Ability to perform physical warehouse tasks when required

What is on offer?

We strive to support your professional and personal growth. Here are some of the perks you'll enjoy as part of the CSR team:

• Supportive and collaborative culture fosters innovation and inclusion. You'll be surrounded by talented colleagues who are passionate about their work and committed to helping each other succeed.
• Care and wellbeing offer includes paid parental leave, 52 weeks of superannuation payment, and access to an employee assistance program.
• Rewarding career with on-the-job learning, development, and upskilling opportunities within and across our brands

At CSR, we're building a better future together.

We are a family of 2,600 people across Australia and New Zealand, and we are all collaborating every single day towards a shared purpose - 'Building solutions for a better future'. As a leading Australian Manufacturing business, we're at the forefront of developing innovative, sustainable, and high performing building products and systems.

At CSR, we put people first. We are committed to creating a safe, respectful, supportive, and inclusive working environment that enables everyone to feel valued, grow and truly thrive. We are committed to providing equal opportunity for everyone and welcoming people of all backgrounds, identities, experiences, abilities,and life stage.

To find out more about us, visit www.csr.com.au

We have a strong commitment to workplace, health and safety and the wellbeing of our people. Successful candidates will be required to undertake a pre-employment medical including drug and alcohol screening and a background check.