Retail Sales - Gyprock Trade Centre (Cairns, QLD)

CSR; Cairns Regional; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Supportive culture

Paid parental leave

52 weeks of superannuation

Employee assistance program

Job summary

CSR is hiring for a full-time Retail Sales role in Cairns. You will report to the Store Manager, join the Gyprock Trade Centre, and handle customer service, sales, and some warehouse duties. You’ll process orders and payments while helping maintain store presentation and merchandising.

The role offers an early finish most days, with hours from 6:00am to 3:00pm, Monday to Friday, plus overtime opportunities for extra earnings when required.

Qualifications

• Strong customer service experience.
• Experience in retail, trade supplies, hardware, automotive parts, or similar industries is highly regarded.
• Good communication and computer skills.
• A valid forklift licence is desirable, or a willingness to obtain one.
• A positive attitude and willingness to learn.
• Previous experience using SAP is desirable.

Responsibilities

• Provide exceptional customer service to all customers through in-person, email, and telephone enquiries.
• Assist with the day-to-day operations of the store, including general warehouse duties when needed.
• Support customers by helping load smaller items into their vehicles when required.
• Process orders, invoices, and payments accurately and efficiently.
• Maintain high standards of store presentation, visual displays, and merchandising.

Skills

Customer service

Retail sales

Communication

Computer skills

Forklift licence desirable

Tools

SAP

Job description

• Attractive pay + super + CSR benefits
• Genuine career progression and training provided.
• Diverse and Inclusive team!

About The Role

The Retail Sales is a Full-time position, based at Cairns. Reporting to the Store Manager you will join our Gyprock Trade Centre and assist in customer service, sales and some warehouse duties. In this role you will:

• Provide exceptional customer service to all customers through in-person, email, and telephone enquiries.
• Assist with the day-to-day operations of the store, including general warehouse duties when needed.
• Support customers by helping load smaller items into their vehicles when required.
• Process orders, invoices, and payments accurately and efficiently.
• Maintain high standards of store presentation, visual displays, and merchandising.

Enjoy an early finish each day, giving you more time for family, hobbies, or personal commitments in the afternoon.

This full-time role is worked Monday to Friday, with rostered hours between 6:00am to 3:00pm.

Additional hours worked beyond the standard 38-hour week are paid at overtime rates, with opportunities for extra earnings when business requirements arise.

What We're Looking For

• Strong customer service experience.
• Experience in retail, trade supplies, hardware, automotive parts, or similar industries is highly regarded.
• Good communication and computer skills.
• A valid forklift licence is desirable, or a willingness to obtain one.
• A positive attitude and willingness to learn.
• Previous experience using SAP is desirable.

What is on offer?

We Strive To Support Your Professional And Personal Growth. Here Are Some Of The Perks You'll Enjoy As Part Of The CSR Team

• Supportive and collaborative culture fosters innovation and inclusion. You'll be surrounded by talented colleagues who are passionate about their work and committed to helping each other succeed.
• Care and wellbeing offer includes paid parental leave, 52 weeks of superannuation payment, and access to an employee assistance program.
• Rewarding career with on-the-job learning, development, and upskilling opportunities within and across our brands.

At CSR, we're building a better future together.

We are a family of 2,600 people across Australia and New Zealand, and we are all collaborating every single day towards a shared purpose - 'Building solutions for a better future'. As a leading Australian Manufacturing business, we're at the forefront of developing innovative, sustainable, and high performing building products and systems.

At CSR, we put people first. We are committed to creating a safe, respectful, supportive, and inclusive working environment that enables everyone to feel valued, grow and truly thrive. We are committed to providing equal opportunity for everyone and welcoming people of all backgrounds, identities, experiences, abilities, and life stage.