Sales Trainer

Sydney Tools Pty Ltd; Sydney; On-site; AUD 66,000 - 110,000; Full time

Benefits offered by this job

Staff discounts

Career progression

Growth path

Job summary

Sydney Tools is seeking a Sales Trainer to join the NSW Head Office in Roselands. You will design and deliver induction programs, run ongoing sales skills training, and coach frontline staff across our store network to deliver expert service.

Ideal candidates have 2+ years in sales training or related L&D roles, retail background is a bonus, and a valid driver’s licence with willingness to travel across metro and regional NSW. Generous staff discounts and clear career progression await.

Qualifications

• 2+ years' experience as a Sales Trainer, Retail Trainer or in a similar L&D role.
• Background in retail sales is a plus, especially tools/hardware sectors.
• Confident presenting to groups and coaching individuals one-on-one.
• Strong understanding of retail sales techniques and customer sales cycle.

Responsibilities

• Designing and delivering induction and onboarding training for new retail sales staff
• Running ongoing sales skills, product knowledge and customer service training across the store network
• Coaching on the shop floor and providing real-time feedback
• Partnering with Store Managers and Regional Managers to identify skills gaps
• Building a library of training materials including guides, product modules, role-play scenarios
• Delivering through classroom sessions, floor coaching, e-learning and gamification
• Collaborating with major brand partners to keep product training current
• Supporting training rollouts for new store openings
• Tracking training impact and reporting on results

Skills

Sales training

Retail experience

Public speaking

Travel readiness

Job description

Sydney Tools is one of Australia's fastest-growing, proudly family-owned retailers of power tools, hand tools and trade equipment. For over 20 years we've supplied premium brands like Milwaukee, Makita, DeWalt, Hikoki, Festool, Paslode and Husqvarna to tradies and industry professionals right across the country — and we're not slowing down.

As we continue to open new stores nationally, we're looking for a Sales Trainer to join our team at our NSW Head Office in Roselands. You'll be the driving force behind how our frontline sales teams learn, grow and deliver the expert, knowledgeable service Sydney Tools is known for.

If you love coaching people, know what makes a great salesperson tick, and want to get your hands dirty on real retail floors (not just in a classroom), we want to hear from you.

What you'll be doing

• Designing and delivering induction and onboarding training for new retail sales staff
• Running ongoing sales skills, product knowledge and customer service training across our store network
• Getting out on the shop floor to coach salespeople one-on-one and give real-time feedback
• Partnering with Store Managers and Regional Managers to spot skills gaps and training needs
• Building a library of training materials — guides, product modules, role-play scenarios and more
• Mixing up your delivery with classroom sessions, floor coaching, e-learning and gamification
• Working with major brand partners like Milwaukee, Makita and DeWalt to keep product training current
• Supporting training rollouts for new store openings
• Tracking training impact and reporting on results

Sydney Tools is one of Australia's fastest-growing, proudly family-owned retailers of power tools, hand tools and trade equipment. For over 20 years we've supplied premium brands like Milwaukee, Makita, DeWalt, Hikoki, Festool, Paslode and Husqvarna to tradies and industry professionals right across the country — and we're not slowing down.

As we continue to open new stores nationally, we're looking for a Sales Trainer to join our team at our NSW Head Office in Roselands. You'll be the driving force behind how our frontline sales teams learn, grow and deliver the expert, knowledgeable service Sydney Tools is known for.

If you love coaching people, know what makes a great salesperson tick, and want to get your hands dirty on real retail floors (not just in a classroom), we want to hear from you.

What you'll be doing

• Designing and delivering induction and onboarding training for new retail sales staff
• Running ongoing sales skills, product knowledge and customer service training across our store network
• Getting out on the shop floor to coach salespeople one-on-one and give real-time feedback
• Partnering with Store Managers and Regional Managers to spot skills gaps and training needs
• Building a library of training materials — guides, product modules, role-play scenarios and more
• Mixing up your delivery with classroom sessions, floor coaching, e-learning and gamification
• Working with major brand partners like Milwaukee, Makita and DeWalt to keep product training current
• Supporting training rollouts for new store openings
• Tracking training impact and reporting on results

What you'll bring

• 2+ years' experience as a Sales Trainer, Retail Trainer or in a similar L&D role
• A background in retail sales — bonus points if it's in tools, hardware, trade or automotive
• Confidence presenting to a room, and just as comfortable coaching one-on-one
• A solid understanding of retail sales techniques and the customer sales cycle
• Strong organisational skills — you'll be juggling multiple stores and a travel schedule
• A current driver's licence and willingness to travel across metro and regional NSW
• Genuine enthusiasm for tools and the trade industry (you don't need to be a tradie, just curious!)

Why Sydney Tools?

• Up to $110,000 + Super — competitive salary for the right person
• Join a proudly Australian, family-owned business on an ambitious growth path
• Generous staff discounts across our huge range of premium tools and equipment
• Real career progression as we expand our national store network
• A close-knit, supportive team based at our Roselands Head Office
• The chance to genuinely shape how our sales teams succeed, store by store