Retail Sales Specialist

Sydney Tools Pty Ltd; Orange City Council; On-site; AUD 55,000 - 70,000; Full time

Benefits offered by this job

Extensive training

11-day fortnight roster

Salary increases

Career growth

Job summary

Sydney Tools Pty Ltd in Orange, NSW, is seeking a proactive Retail Sales Specialist to greet local customers, understand tool, PPE and accessory needs, and deliver exceptional service in-store.

You'll build long-term relationships with tradies, farmers and DIYers, benefit from extensive training, a stable 11-day fortnight roster, and clear opportunities for career growth within a fast-growing national company.

Qualifications

• Hands-on experience in a trade, rural/agri-sales, showroom sales or retail/customer service.
• Ability to build rapport with locals and understand customer needs.
• Comfortable using computer and point-of-sale systems.

Responsibilities

• Greet local customers with a welcoming attitude and understand tool, accessory and PPE needs.
• Explain products, answer questions, and complete sales while maximizing satisfaction.
• Build long-term relationships with tradies, farmers and DIYers.
• Contribute to a positive team culture and meet sales targets.

Skills

Trade experience

Rural/agri-sales

Showroom sales

Retail/customer service

POS systems

Tools

POS systems

Job description

Calling all Orange & Central West Locals!
Are you a tradie looking to get off the tools, a rural supplies/hardware salesperson, or a retail superstar looking for a fresh challenge?

Sydney Tools Orange is on the search for proactive, motivated individuals to join our fantastic local team as a Retail Sales Specialist. Whether you know your way around a local job site, a farm, or a retail showroom, if you have a strong work ethic, love building genuine rapport, and want a long-term career close to home, we want to hear from you!

THE ROLE IS ENJOYABLE AND REWARDING!

At its core, this role is all about community connection, and your day-to-day is a reflection of this by greeting our local customers with a welcoming Central West attitude, asking the right questions to understand their tool, accessory, and PPE needs, and following up to make sure they're completely happy with their purchase.

You aren't just ringing up sales; you are a trusted advisor building long-term relationships with local tradies, farmers, and DIYers.

WHAT WE OFFER

• Extensive Training: You don't need to know every tool inside out on day one! We provide comprehensive, ongoing product and sales training directly from top-tier suppliers to ensure you are confident and set up for success.
• Stable Consistent Roster: Work on a stable 11-day fortnightly roster with just 1 rostered weekend day each week!
• Performance Rewards: Increase your base salary with salary increases for achieving your targets!
• Career Growth: Advance your career in a highly stable, fast-growing national company. Be one of our future leaders without having to move to the city!

ABOUT YOU

We want proactive relationship-builders who are eager to continually improve. You will bring:

• The Right Background: You have hands-on experience in a trade, rural/agri-sales, showroom sales, or retail/customer service.
• Relationship Focus: You are motivated to genuinely connect with locals, build strong rapport, and grow lasting relationships within the Orange community.
• Proactive & Driven: You take initiative, are motivated to meet your sales targets, and love contributing to a winning team.
• Tech-Ready: You are comfortable performing essential tasks on a computer and point-of-sale systems.
• Positive Attitude: You are a team player who is eager to learn and grow professionally.

WHO ARE WE?

Founded in 2001, Sydney Tools is a family-owned business with 120+ stores across Australia and New Zealand, making us a market leader in power tool sales. We're proud to be recognised as a core contributor, providing reliability and uncompromising quality to our DIY customers and the trade, mining, and construction industries across Australia and New Zealand.

Only applicants with valid working rights in Australia will be considered for this position.