Sales Territory Representative

Pacific Optics Pty Ltd; Gold Coast City; On-site; AUD 60,000 - 90,000; Full time

Benefits offered by this job

Company van provided

Fuel card

Mobile phone supplied

Tablet supplied

Overnight travel allowances

Job summary

Pacific Optics Pty Ltd, an award-winning supplier of phone accessories and merchandise in Queensland, is seeking a motivated Sales Territory Representative to join our Queensland team.

You will travel daily across Brisbane, the Gold Coast and regional Queensland in a vendor refill van, delivering stock, maintaining displays and growing sales with Territory Managers and the QLD State Manager.

This hands-on role offers variety, autonomy and opportunities to build lasting customer relationships.

Qualifications

• Previous experience in sales, retail, merchandising or customer service.
• Strong communication skills and the ability to build lasting customer relationships.
• A positive attitude, strong work ethic and hands-on approach.
• Self-motivated with the ability to work independently.
• Well organised with strong attention to detail.
• Flexible and adaptable to support different territories across Queensland.

Responsibilities

• Provide sales and service support to Territory Managers across Brisbane, the Gold Coast and regional Queensland.
• Maintain strong relationships with customers and store managers.
• Work towards sales targets and identify opportunities to grow customer sales.
• Maintain van stock, deliver customer orders and replenish retail displays.
• Present and promote new product ranges and seasonal campaigns.
• Maintain high standards of merchandising and product presentation.
• Provide territory coverage during leave periods and assist in high-growth or priority regions.
• Respond to customer enquiries regarding pricing, products and account matters.
• Maintain accurate records of customer visits, orders and stock movements.
• Represent the business professionally while delivering outstanding customer service.

Skills

Sales

Customer service

Merchandising

Communication

Job description

Pacific Optics is an award-winning market leader in phone accessories, sunglasses and general merchandise, servicing petrol and convenience stores, grocery, hardware and tourism retailers across Queensland and Australia.

We pride ourselves on quality products and a dynamic, customer-focused approach. Our brands include Walk & Talk, Aerial, Fuse and On the Tools Workwear.

The Opportunity:

We're looking for a motivated and enthusiastic Sales Territory Representative to join our Queensland team, providing sales and service support to our Territory Managers and QLD State Manager across Brisbane, the Gold Coast and wider Queensland regions.

This is a hands-on role where no two days are the same. You'll be on the road daily in a customised vendor refill van, visiting customers, delivering and replenishing stock, maintaining retail displays and identifying opportunities to grow sales.

You'll play a critical role supporting our Territory Managers by providing coverage during annual leave periods, assisting with peak workloads and travelling into regional territories when additional support is needed. This is a fantastic opportunity for someone who enjoys variety, exploring different parts of Queensland and building relationships with a diverse customer base.

This position can be based in Brisbane or the Gold Coast and will involve regular overnight travel, averaging approximately 4 overnight stays per fortnight, with opportunities to travel throughout regional Queensland while supporting the wider team.

Key Responsibilities:

Provide sales and service support to Territory Managers across Brisbane, the Gold Coast and regional Queensland.

Maintain strong relationships with customers and store managers.

Work towards sales targets and identify opportunities to grow customer sales.

Maintain van stock, deliver customer orders and replenish retail displays.

Present and promote new product ranges and seasonal campaigns.

Maintain high standards of merchandising and product presentation.

Provide territory coverage during leave periods and assist in high-growth or priority regions.

Respond to customer enquiries regarding pricing, products and account matters.

Maintain accurate records of customer visits, orders and stock movements.

Represent the business professionally while delivering outstanding customer service.

What’s On Offer:

Competitive base salary plus bonuses and sales incentives.

Fully maintained company van and fuel card.

Mobile phone and tablet provided.

Meal allowances and accommodation covered for overnight travel.

Ongoing training, professional development and career progression opportunities.

The opportunity to work across a variety of territories and customer groups.

A supportive team environment where your contribution is valued.

A role that combines sales, customer engagement, travel and independence.

Who We’re Looking For:

Previous experience in sales, retail, merchandising or customer service.

Strong communication skills and the ability to build lasting customer relationships.

A positive attitude, strong work ethic and hands‑on approach.

Self‑motivated with the ability to work independently.

Well organised with strong attention to detail.

Flexible and adaptable to support different territories across Queensland.

Comfortable with regional travel, overnight stays and covering territories during team members' leave periods.

A willingness to travel and enjoy the variety that comes with working across multiple locations.

A full Australian driver's licence and confidence driving a commercial van.