Sales Support Specialist — SAP S/4HANA & CRM

Topcon Precision Agriculture Pty Ltd.; Adelaide; On-site; AUD 55,000 - 65,000; Full time

Job summary

Topcon Precision Agriculture Pty Ltd. in Adelaide is seeking a proactive Sales Support Administrator to join our team.

You will provide end-to-end sales administration support across order processing, invoicing, customer service, logistics coordination, reporting, and dealer support activities, delivering accurate and efficient service to our dealer network and international customers. This role emphasizes building positive relationships, solving problems, and ensuring customers receive a

Qualifications

• Experience in sales administration, customer service, order management, or a similar support role.
• Experience using SAP S/4HANA (essential).
• Experience working with Salesforce or a similar CRM platform.
• Strong organisational and time management skills.
• Exceptional attention to detail and accuracy.
• Strong written and verbal communication skills.
• Intermediate Microsoft Office skills, particularly Excel.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Manage customer enquiries from dealers, key accounts, and international customers.
• Process sales orders and maintain customer records using SAP S/4HANA and Salesforce.
• Coordinate invoicing, order fulfilment, dispatch, and shipment tracking.
• Support domestic and international logistics through freight providers.
• Support software subscriptions, licensing, and renewal processes.
• Assist with stocktake activities and inventory administration.
• Generate sales reporting and administrative documentation as required.
• Provide dealer network support, including portal administration and user account management.
• Contribute to process improvement initiatives and operational excellence across the sales function.

Skills

Sales administration

Customer service

Order management

CRM experience

Tools

SAP S/4HANA

Salesforce

Job description

Topcon Precision Agriculture Pty Ltd. in Adelaide is seeking a proactive Sales Support Administrator to join our team.

You will provide end-to-end sales administration support across order processing, invoicing, customer service, logistics coordination, reporting, and dealer support activities, delivering accurate and efficient service to our dealer network and international customers. This role emphasizes building positive relationships, solving problems, and ensuring customers receive a