Sales Support Officer — Real Training & On‑Site Growth

Pacific Fertiliser; Gold Coast City; On-site; AUD 55,000 - 75,000; Full time

Job summary

Pacific Fertiliser is seeking a floor-level sales support teammate on-site at the Gold Coast, QLD. You will be the first contact on the phones, learn the business from the inside, and process orders end-to-end in our CRM with a strong focus on accuracy.

Invoicing and account admin in Xero will be part of your early responsibilities, with training provided as needed. Based in Gold Coast, this full-time role offers real responsibility, straightforward collaboration, and growth opportunities as you

Qualifications

• You must be sharp, quick to learn, and ask good questions.
• You’ll manage customer interactions with care and accuracy.
• You’ll handle order processing and invoicing in Xero.
• You’ll support the sales team and keep records tidy.
• Background in admin, customer service, agri, or logistics is a bonus.

Responsibilities

• Be the first phone point of contact with customers.
• Process sales orders end-to-end in our CRM.
• Invoicing and account admin in Xero.
• Support the sales team to focus on selling.
• Keep records clean and the team moving.

Skills

Switched on

Organised

Clear communicator

Comfortable with systems

Attention to detail

Tools

Xero

CRM

Job description

Pacific Fertiliser is seeking a floor-level sales support teammate on-site at the Gold Coast, QLD. You will be the first contact on the phones, learn the business from the inside, and process orders end-to-end in our CRM with a strong focus on accuracy.

Invoicing and account admin in Xero will be part of your early responsibilities, with training provided as needed. Based in Gold Coast, this full-time role offers real responsibility, straightforward collaboration, and growth opportunities as you