Sales Support Merchandise

Nutrien Ag Solutions Limited; Humpty Doo; On-site; AUD 50,000 - 65,000; Full time

Job summary

Nutrien Ag Solutions Limited in Humpty Doo, NT, is seeking a driven Sales Support Merchandise to join our team and provide sales and administration support to enable an outstanding customer experience for agricultural clients.

You will perform general administrative tasks, assist customers with pricing and product queries, process counter sales, maintain safety processes, and help with merchandise campaigns and branch support. This role supports learning and career development.

Qualifications

• Proactive approach to work and good organisation skills.
• Excellent attention to detail.
• Strong verbal communication to build long-term customer relationships.
• Problem-solving skills and empathy to resolve issues quickly.
• Identify ways to improve internal sales processes.
• Excel, Word and Outlook proficiency.
• Forklift licence is a plus.
• Maintain a clean, presentable branch.

Responsibilities

• Providing sales and administration support to enable an outstanding customer experience.
• Stock control, ordering, receipting and dispatching of goods.
• Assist customers with pricing and product queries.
• Process counter sales through POS.
• Maintain safety processes and assist with merchandise campaigns.
• Provide general administrative support to the branch.
• Load/unload trucks and manage dispatches.

Skills

Proactive work approach

Attention to detail

Verbal communication

Problem solving

Process improvement

MS Excel/Word/Outlook

Forklift licence advantageous

Branch presentation

Job description

• Leading agribusiness in Australia with a rich 150-year history
• Humpty Doo, NT location

If you want a career that makes a difference, come work with us at Nutrien, where your purpose every day is real and impactful — Going Further for Australian farmers.

We’re a local employer with a local heartbeat, backed by global resources. We’re guided by our culture of care and our core values: We put safety first. We act with integrity. We are stronger together. We deliver with excellence.

We are currently seeking a driven Sales Support Merchandise to join our team in Humpty Doo to provide sales and administration support to our team to enable an outstanding customer experience for our agricultural clients. What a great place to learn and develop your career!

What You’ll Do:

Reporting to the Manager, this role is responsible for providing sales and administration support, with duties include:

• Performing general administrative tasks including stock control, ordering, receipting, and dispatching of goods
• Assist customers with pricing and product queries
• Processing counter sales through POS
• Maintaining safety processes
• Assistance with merchandise campaign material
• Providing general administrative support to the branch
• Loading and unloading trucks, dispatching and unpacking orders and deliveries

What You’ll Bring:

To be successful in this role you will have previous experience in a team support role in a busy environment and have a passion for Australian farming and agriculture. In addition, you will demonstrate:

• A proactive approach to work and practical organisation skills
• Excellent attention to detail
• Effective verbal communications skills to build solid long-term customer relationships
• Problem solving skills and empathy to resolve customer issues promptly
• Ability to identify ways to improve internal sales processes
• Excellent computer skills including Microsoft Excel, Word and Outlook
• Forklift licence advantageous, but not mandatory
• Ability to maintain a clean presentable branch

At Nutrien, we’re committed to Feeding the Future. As a global leader in agriculture, we go further for Australian farmers, and we believe our people are our greatest asset! Join a purpose-driven organisation where your work directly supports sustainable farming and food production.

Nutrien Ag Solutions is an equal opportunity employer committed to fostering an inclusive workplace that welcomes applicants of all ages, genders, and backgrounds. This role will remain posted until filled, and only shortlisted candidates will be contacted directly; others will be notified via email at the end of the recruitment process. To be considered, applicants must have unrestricted, ongoing working rights in Australia and may be required to complete pre-employment background checks. Please note that unsolicited CVs will not be accepted, and Nutrien Ag Solutions is not liable for any received.

At Nutrien, we never stop growing, because our world never does. Our size can help us weather a storm, but with that ability comes great responsibility—to our growers and customers, our employees and shareholders, our communities, and the planet.