Sales Merchandise

Nutrien Ag Solutions Limited; Australia; On-site; AUD 52,000 - 68,000; Full time

Benefits offered by this job

Remuneration package

Incentive programs

Purchased leave

Nutrien Day

Community partnerships

Feeding the future

Training & development

Job summary

Nutrien Ag Solutions in Australia is hiring a customer-focused team member to build strong relationships with local farmers, primary producers, and trade customers in-store and by phone.

You will manage product questions, pricing, inventory, deliveries, and general store operations, working with SAP and other store systems to ensure a memorable shopping experience while upholding safety and service standards.

Qualifications

• Passion for customer service and a positive can-do attitude.
• Interest in farming and agriculture is a plus.
• Previous success in retail sales or customer service is advantageous.
• Able to nurture and maintain strong customer relationships in a fast-paced environment.
• Willing to learn retail operations and sales; comfortable with SAP.

Responsibilities

• Assist customers with product questions and pricing in-store and by phone.
• Manage inventory, receive deliveries, and arrange dispatches in store systems.
• Process counter sales, handle payments, and answer inquiries.
• Follow safety protocols and maintain a clean environment.
• Support promotions, signage, and product visibility.
• Greet customers warmly and keep the store tidy.
• Load/unload trucks and prepare orders for dispatch.
• Occasionally deliver products directly to farms.

Skills

Customer service

Retail sales

Relationship building

Driver's license

Forklift ticket

Tools

SAP

Job description

If you want a career that makes a difference, come work with us at Nutrien, where your purpose every day is real and impactful — Going Further for Australian farmers.

We’re a local employer with a local heartbeat, backed by global resources. We’re guided by our culture of care and our core values: We put safety first. We act with integrity. We are stronger together. We deliver with excellence.

What You'll Do:

Reporting to the Branch Manager, you will focus on developing strong customer relationships. Our customer base is broad and can include local farmers, primary producers and trade customers and the focus of your role is to provide a memorable experience for all customers either in store or over the telephone. Tasks are varied because no two days are the same in a rural retail store and you will work across a variety of activities including;

• Assist customers with product questions and pricing, providing clear and friendly service in-store and by phone.
• Manage inventory, order goods, receive deliveries, and arrange dispatches using store systems to ensure stock accuracy.
• Process counter sales accurately, handle payments, and answer customer inquiries.
• Follow safety protocols and maintain a clean, hazard-free environment.
• Support promotional activities, setting up signage and displays to boost product visibility.
• Keep the store tidy and welcoming and greet all customers warmly.
• Load/unload trucks, unpack deliveries, and prepare orders for dispatch with care.
• Occasionally deliver products directly to farms, ensuring timely and professional service.

What You'll Bring:

• You must demonstrate a passion for customer service as well as a positive approach and the determination to succeed
• Ideally you will have exposure to or a strong passion in farming and agriculture with the enthusiasm to learn about new products
• Previous success in a retail sales or customer service role is highly advantageous
• You will be a self-motivated person capable of nurturing and sustaining strong customer relationships with the ability to follow through and “get the job done” in a fast-paced environment
• You will be keen to learn all aspects of retail operations and sales, and be confident using computer software systems such as SAP
• You will have a current driver’s license and ideally a forklift ticket (Desirable)

What You'll Get:

• A competitive remuneration package
• Access to incentive programs
• Purchased leave scheme benefits
• An additional day of leave – Nutrien Day
• Opportunities to support community partnerships across our network
• Be a member of a company committed to feeding the future
• Ongoing training and development to pursue individual ambitions

At Nutrien, we’re committed to Feeding the Future. As a global leader in agriculture, we go further for Australian farmers, and we believe our people are our greatest asset! Join a purpose-driven organisation where your work directly supports sustainable farming and food production.

Nutrien Ag Solutions is an equal opportunity employer committed to fostering an inclusive workplace that welcomes applicants of all ages, genders, and backgrounds. This role will remain posted until filled, and only shortlisted candidates will be contacted directly; others will be notified via email at the end of the recruitment process. To be considered, applicants must have unrestricted, ongoing working rights in Australia and may be required to complete pre-employment background checks. Please note that unsolicited CVs will not be accepted, and Nutrien Ag Solutions is not liable for any received.

At Nutrien, we never stop growing, because our world never does.Our size can help us weather a storm, but with that ability comes agreat responsibility—to our growers and customers, our employees andshareholders, our communities, and the planet.