Sales Support Coordinator

DKSH Management Ltd.; Melbourne; On-site; AUD 70,000 - 90,000; Full time

Job summary

DKSH Management Ltd. in Melbourne seeks a proactive Sales Support Coordinator to back the Food & Beverage team, coordinating sales activities, maintaining SAP data, and generating insights to drive growth.

You will collaborate with Sales, Product Managers and customers, support new product launches, customer onboarding, and digital campaigns, providing reliable administrative and reporting support in a fast-paced market.

Qualifications

• Bachelor's degree in Food Science, Food Technology, Business or related discipline.
• 2+ years experience in sales support, customer service, or administration.
• Experience coordinating with Sales, Product Managers and customers is a plus.

Responsibilities

• Provide sales and administrative support to the commercial team.
• Maintain customer, product, pricing, and master data within SAP.
• Support business development activities, including market mapping and lead generation.
• Support new product launches, customer onboarding activities and digital sales initiatives.
• Support reporting, forecasts, and business insights.
• Coordinate sales, telesales, and digital marketing campaigns with our digital marketing team.
• Manage client records and ensure accurate commercial documentation.

Skills

Sales support

Customer service

Administration

Lead generation

Education

Degree in Food Science/Technology or Business

Tools

SAP

Job description

At DKSH, our mission is to enhance lives by connecting people with exceptional products, services, and insights. As the trusted partner for companies looking to expand their reach in Asia and beyond, we are dedicated to driving growth across our Business Units: Consumer Goods, Healthcare, Performance Materials, and Technology.

At DKSH Performance Materials, we connect leading food and beverage manufacturers with innovative specialty ingredients and technical solutions. As part of a global business with a strong growth trajectory, you'll join a collaborative team that helps bring everyday food products to life across Australia and New Zealand.

About the role

We're looking for a proactive and detail-oriented Sales Support Coordinator to support our Food & Beverage team. In this varied role, you'll work closely with Sales, Product Managers, and customers to coordinate sales activities, maintain accurate SAP data, manage reporting, and support business growth initiatives.

This is an excellent opportunity for someone who enjoys balancing customer service, administration, reporting, and commercial support in a fast-paced environment.

What You Will Deliver

• Provide sales and administrative support to the commercial team
• Maintain customer, product, pricing, and master data within SAP
• Support business development activities, including market mapping and lead generation
• Support new product launches, customer onboarding activities and digital sales initiatives
• Support reporting, forecasts, and business insights
• Coordinate sales, telesales, and digital marketing campaigns with our digital marketing team
• Support business development activities, including market mapping and lead generation
• Manage client records and ensure accurate commercial documentation

What You Bring

• Degree qualified, ideally in Food Science, Food Technology, Business, or a related discipline
• 2+ years' experience in sales support, customer service, commercial support, or administration