Commercial Manager

DKSH; Melbourne; On-site; AUD 120,000 - 170,000; Full time

Job summary

DKSH is seeking a dynamic Commercial Manager for biopharma, animal care, nutraceuticals and pharmaceutical sectors in Melbourne. You will build deep client relationships, align objectives with DKSH's commercial goals, and drive growth across high-value portfolios.

You will lead pricing strategies, negotiate major projects, and leverage digital marketing to accelerate opportunities, while maintaining a strong focus on margins and client satisfaction.

Qualifications

• A related technical degree and at least 3 years’ technical sales and product management experience in key account management within biopharma, animal care, pharmaceutical, or nutraceutical industries.
• Knowledge of market segments, including key players, competitors and industry trends.
• Excellent verbal and written communication; CRM experience for pipeline management.

Responsibilities

• Align client objectives with DKSH's commercial objectives for mutual growth.
• Identify decision-makers and gatekeepers within customer organizations and nurture relationships to unlock portfolio potential.
• Understand customers' business needs and future aspirations, positioning DKSH as their trusted partner.
• Devise pricing strategies to safeguard gross margins while promoting growth.
• Negotiate with customers to secure major project opportunities and strengthen market position as a leading supplier of specialty chemicals.
• Continuously tend to client product portfolios, articulate unique value propositions, and develop go-to-market plans with the team.
• Leverage DKSH's digital marketing capabilities to expedite project development and amplify brand value for clients.

Skills

Technical sales

Product management

Key account management

CRM experience

Relationship building

Negotiation

Education

Related technical degree

Tools

CRM software

Job description

At DKSH, our mission is to enhance lives by connecting people with exceptional products, services, and insights. As the trusted partner for companies looking to expand their reach in Asia and beyond, we are dedicated to driving growth across our Business Units: Consumer Goods, Healthcare, Performance Materials, and Technology.

Performance Materials specializes in delivering innovative solutions through food ingredients and raw materials across various industries such as pharmaceuticals, coatings, plastics, personal care, and agriculture. We take pride in contributing to the creation of everyday products that enhance your life. As a standalone business unit within the thriving DKSH group, we offer a successful and rapidly growing environment, providing ample opportunities to expand your skills and advance your career.

About the Role

Our quest for excellence continues as we seek a dynamic Commercial Manager for the biopharma, animal care segment, nutraceuticals and pharmaceutical industry. The essence of this role is to not just meet sales targets but to redefine commercial success. We're looking for someone who can establish and nurture deep and robust relationships that not only maximize sales with our medium to high-value customers but also champion and cultivate assigned client portfolios within our team.

What You Will Deliver

• Strategically align client objectives with DKSH's commercial objectives, ensuring a synergy that drives mutual growth and commitment
• Identify key decision-makers and gatekeepers within customer organizations and nurture these relationships to unlock the full potential of our portfolio
• Develop an intimate understanding of our customers' business needs and future aspirations, positioning us as their trusted partner
• Devise effective pricing strategies to safeguard gross margins while promoting growth
• Engage in negotiations with customers, forging partnerships and seizing major project opportunities to solidify our position as the leading supplier of specialty chemicals
• Continuously tend to client product portfolios, identify unique value propositions that position us optimally against competitor products, farm your portfolio for growth and develop go-to-market plans that collaborate with the team to create new opportunities
• Harness the power of DKSH's digital marketing capabilities to expedite project development and amplify the brand value for our clients

What You Bring

• A related technical degree and minimum 3 years’ technical sales and product management experience in key account management within biopharma, animal care, pharmaceutical and /or nutraceutical industry
• Possess market segment skills, including knowledge of the key players, competitors and industry trends
• Exceptional verbal and written communication skills
• CRM experience to ensure maximised efficiency, call planning and pipeline management
• Build and maintain strong relationships with people across all seniority
• Manage an effective sales process, marketing strategies

Why Join DKSH

At DKSH, we help companies grow in Asia and enable people to perform at their best. You will be part of an organization that values accountability, collaboration, and long-term partnerships. We offer a dynamic environment where your contributions are visible and where you can build a meaningful career.

DKSH is proud to be an inclusive workplace that values diversity. We encourage applications from individuals of all backgrounds, experiences, and identities.

Please note: To be considered for this position, you must have the legal right to work in Australia.