Sales Support Coordinator

Haneco Lighting Australia; City of Brisbane; Presencial; AUD 60.000 - 76.000; Jornada completa

Descripción de la vacante

Haneco Lighting Australia is expanding its sales support team with two coordinators in Queensland and South Australia. You will assist the sales team with quotations, follow‑ups, and daily coordination, using Salesforce and BI tools to support planning and campaigns.

The role suits someone with electrical industry experience, strong organisational skills, and a customer‑focused mindset, able to manage multiple requests and deadlines in a fast‑paced market.

Formación

• Experience in electrical industry or related fields.
• Organised, detail‑oriented and good communication with customers and colleagues.
• Willing to learn product knowledge and use business systems.

Responsabilidades

• Support the sales team with quotations, follow‑ups and day‑to‑day coordination.
• Connect customers with the right people across Haneco.
• Progress lighting design requests with complete project requirements.

Conocimientos

Electrical industry experience

Sales coordination

Estimating

Wholesaling

Customer service

Sales support

Herramientas

Salesforce

SAP Business One

Power BI

Descripción del empleo

Two positions available - one in Queensland and one in South Australia.

Haneco Lighting is an Australian LED lighting company supplying innovative lighting solutions through the electrical wholesale market. For 15 years we have grown by doing things differently, combining great products and customer service with an entrepreneurial mindset and a willingness to challenge how things have always been done.

We are seeking two Sales Support Coordinators to support our customers and sales teams to join our team and become an important part of the engine room behind our national sales operation.

This is a varied, hands‑on role for someone who enjoys being organised, working with customers, getting the details right and helping a busy team operate effectively.

What you'll be doing

Supporting the sales team with quotations, customer follow-up and day‑to‑day coordination, including our fast, mobile ATP Quote process.

Coordinating customer enquiries and connecting customers with the right people across Haneco.

Progressing lighting design requests by ensuring project requirements and supporting information are complete.

Helping deliver sales campaigns and promotions, arranging samples and supporting other sales activities.

Keeping Salesforce customer and opportunity information current and generating preconfigured Power BI reports to support sales planning and follow‑up.

Following through on outstanding requests and agreed actions so customers and sales teams receive timely information and support.

What good looks like

This role would suit an electrician or someone with lighting or electrical industry experience. A background in estimating, electrical wholesaling, customer service or sales coordination would also be valuable.

You are organised, attentive to detail and confident communicating with customers and colleagues. You can manage competing priorities, take initiative and follow through on commitments, while working closely with the team.

You are comfortable using business systems and technology, and willing to develop your product knowledge. Experience with Salesforce, SAP Business One or Power BI would be an advantage. We also welcome applicants with transferable skills, a customer‑focused approach and a willingness to learn.

As Haneco continues to grow, this role offers scope to develop your product knowledge and progress your career.