Sales Support Analyst

LionJob; Sydney; On-site; AUD 90,000 - 120,000; Full time

Job summary

Lion Australia is seeking a Senior National Support Analyst to join our Independents team on a 12-month secondment. You will sit at the centre of pricing, promotional activity, planning data and sales support to ensure our teams have accurate information and effective processes for strong commercial decisions.

You'll work across Sales, Customer Support and other functions, building Lion's network, broadening your commercial understanding and developing experience in a role that connects Sales,

Qualifications

• Strong Excel skills, including XLOOKUPs and pivot tables.
• Experience working with data, systems and operational processes.
• Good commercial understanding and an interest in pricing and promotional activity.
• Strong attention to detail and an ability to understand downstream impact of changes.
• Confidence building relationships and working closely with Sales teams and other stakeholders.
• A proactive, forward-thinking approach with an interest in continuous improvement.
• Ability to prioritise, delegate and guide others to deliver.
• FMCG or large corporate environment experience would be beneficial.

Responsibilities

• Supporting promotional and core pricing activity, including CPI pricing and wholesaler requirements.
• Managing and maintaining accurate pricing, trade spend and planning information.
• Working across wholesale portals and internal systems to support effective execution.
• Partnering closely with Sales, Customer Support and other teams to resolve issues and keep activity moving.
• Identifying opportunities to improve processes, reduce duplication and strengthen ways of working.
• Providing guidance, prioritisation and support to analyst workflows.
• Using data and reporting to support commercial decisions.

Skills

Excel advanced

Data systems

Pricing interest

Attention to detail

Stakeholder relations

Continuous improvement

Team leadership

FMCG experience

Job description

Looking for an opportunity to broaden your commercial experience and play a key role supporting our national Sales teams?

We have a 12-month opportunity for a Senior National Support Analyst within our Independents team. This role sits at the centre of pricing, promotional activity, planning data and sales support, helping ensure our teams have accurate information and effective processes to make strong commercial decisions.

At Lion, we're home to some of Australia and New Zealand's most recognised and loved beverage brands. Behind those brands is a diverse business with opportunities to work across different teams, customers and functions. This secondment is a great opportunity to build your Lion network, broaden your commercial understanding and develop experience in a role that connects Sales, customers, systems and data.

What you'll be doing

• Supporting promotional and core pricing activity, including CPI pricing and wholesaler requirements.
• Managing and maintaining accurate pricing, trade spend and planning information.
• Working across wholesale portals and internal systems to support effective execution.
• Partnering closely with Sales, Customer Support and other teams to resolve issues and keep activity moving.
• Identifying opportunities to improve processes, reduce duplication and strengthen ways of working.
• Providing guidance, prioritisation and support to analyst workflows.
• Using data and reporting to support commercial decisions.

The role has a broad national scope across Lion Australia's customer teams, with a particular focus on Independents.

What you'll bring

• Strong Excel skills, including confidence using tools such as XLOOKUPs and pivot tables.
• Experience working with data, systems and operational processes.
• Good commercial understanding and an interest in pricing and promotional activity.
• Strong attention to detail and an ability to understand the downstream impact of changes.
• Confidence building relationships and working closely with Sales teams and other stakeholders.
• A proactive, forward-thinking approach with an interest in continuous improvement.
• Ability to prioritise, delegate and guide others to deliver.
• FMCG or experience within a large corporate environment would be beneficial.

If you're looking to step outside your current area, grow your commercial capability and gain broader exposure across Lion, this is a great opportunity to make an impact while continuing to develop your career.

We’re a certified B Corp, which means we care about people, planet and purpose—not just profit. We’re committed to diversity, equity and inclusion, and we celebrate the unique perspectives that help us grow and innovate. We intentionally embrace difference and cultivate belonging every day, whether through our investment in our Reconciliation journey through our Innovate RAP, our commitment to gender pay equity or providing progressive people policies.

If you need specific support or accessibility adjustments at any stage of the recruitment process, please let us know at ***************@lionco.com so we can make sure that your recruitment process is fair and we enable you to shine. This includes tailored support for First Nations people, individuals with disabilities, those who are neurodivergent, and people who identify as transgender or gender diverse as we understand the unique challenges and concerns you may face.