Sales Representative - Gympie/Sunshine Coast (Metal)

Wucato; Brisbane; Presencial; AUD 42.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Fuel discounts

In-store discounts

Descripción de la vacante

Freedom Fuels is seeking a Customer Service Officer for an initial 6–8 week assignment at our Brisbane site. You will handle a high volume of inquiries, process orders, manage returns, and keep customer records accurate while delivering friendly, efficient service in a fast-paced FMCG environment.

Working Monday to Friday from 7:00am to 3:00pm, this on-site role offers hands-on experience in customer service, data entry, and order processing, with opportunities to grow within a well-known FMCG

Formación

• Experience delivering customer service in a busy environment.
• Strong attention to detail and accuracy.
• Excellent communication and interpersonal skills.
• Professional phone manner and ability to learn new systems quickly.

Responsabilidades

• Process customer orders via phone, email, and live chat.
• Manage returns, exchanges, and customer enquiries.
• Ensure accurate data entry and order processing.
• Make outbound calls to confirm order details and customer information.
• Maintain and update customer records.
• Build strong relationships with customers and internal stakeholders.
• Collaborate with the wider team to meet service targets.

Conocimientos

Customer service experience

Strong communication

Computer literacy

Dynamics 365

Herramientas

Dynamics 365

Descripción del empleo

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Show up with energy. Serve with heart. Make every shift count. We're on the lookout for a reliable, customer-focused Customer Service Attendant to join our team at our Ningi retail site in a CASUAL capacity. If you enjoy being on your feet, helping people and keeping things looking sharp, you're going to fit right in. At Freedom Fuels, promoting from within isn't just something we say, it's something we do. People here have grown from the floor to managing sites, leading areas and stepping into our support office and gaining further real-world experience. If you're ready to grow, we're ready to back you. What you'll do Must be available to cover a mix of weekend, late afternoon and overnight shifts. Deliver friendly, exceptional customer service, every single time. Operate the console and handle cash and card transactions accurately. Prepare, handle and cook food in line with hygiene and food safety standards. Keep the site clean, organised and well‑presented. Merchandise and rotate stock, keeping shelves full and the store looking great. What you'll bring A genuine passion for customer service and a willingness to learn A positive, team‑oriented attitude with great communication skills Flexibility to work a range of shifts, from early mornings through to mid‑afternoons. The more flexibility you bring, the more opportunities you’ll have. The ability to lift items up to 20 kg in line with safe work practices A warm, memorable presence that keeps customers coming back Why you'll love it here Work close to home with shifts that suit your lifestyle Fuel and in‑store discounts plus a great employee benefits platform A safe, supportive team environment where you're genuinely valued Real career pathways as we continue expanding across new markets Ready to make a difference? Applicants must have a valid entitlement to work in Australia and be 18 years or older at commencement due to restriction/requirements on the sale of particular products . This position involves manual handling duties, requiring the ability to lift and move items weighing up to 20 kg occasionally and 16 kg regularly, in accordance with safe work practices.

Looking for your next customer service opportunity with an immediate start? Join a well‑established FMCG organisation that is known for its fast‑paced environment, strong market presence, and supportive team culture. This is an excellent opportunity to secure a short‑term assignment with the potential for extension while gaining experience within a respected industry leader.

About the Company

Our client is a long‑standing FMCG business supplying a broad range of consumer products across Australia. With a reputation built on quality, reliability, and exceptional customer service, they offer a friendly and collaborative workplace where team members are valued and supported.

About the Role

We are seeking an experienced and motivated Customer Service Officer to join the team on an initial 6‑8 week assignment.

Working Monday to Friday from 7:00am to 3:00pm, you will play a key role in delivering outstanding customer service while managing a high volume of enquiries and order processing activities.

Key responsibilities include:

• Processing customer orders via phone, email, and live chat
• Managing returns, exchanges, and customer enquiries
• Ensuring accurate data entry and order processing
• Making outbound calls to confirm order details and customer information
• Maintaining and updating customer records
• Building strong relationships with customers and internal stakeholders
• Working collaboratively with the wider team to meet service and performance targets

About You

To be successful in this role, you will bring:

• Previous customer service experience in a busy environment
• Strong attention to detail and accuracy
• Excellent communication and interpersonal skills
• A professional and confident phone manner
• High computer literacy and the ability to learn new systems quickly
• The ability to multitask and prioritise effectively in a fast‑paced environment
• Experience using Dynamics 365 (highly advantageous)
• FMCG industry experience (highly regarded but not essential)

What's on Offer?

• $36.81 per hour + Super
• Monday to Friday schedule with no weekend work
• Inner South Brisbane location
• Ample street parking available
• Opportunity to gain experience with a well‑known FMCG organisation

If you're available immediately and are looking for a supportive team environment, we'd love to hear from you.

Locations On‑site – Brisbane, QLD

At people2people, Edge Recruitment and Frog Recruitment, we welcome everyone and encourage people to be their authentic selves. If you require reasonable adjustments during the recruitment process, please contact your recruitment consultant so we can support your needs.

Looking for Work in Cairns? We’re looking for great people to join our retail and fuel convenience teams across the Cairns region! (content omitted for brevity)