Customer-Centric Sales Support Specialist

7-Eleven, Inc

Brisbane

Hybrid

AUD 34,000 - 38,000

Full time

14 days+

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Benefits offered by this job

Career progression

Training provided

Job summary

7 Eleven in Queensland is seeking a customer-focused Store Team Member to provide sales support and customer service. You will answer inbound phone inquiries, liaise with customers and the sales team, and process quotations and orders with accuracy.

The role requires ERP and MS Office familiarity; the hours are 7:00am to 3:30pm, Monday to Friday, offering a clear path for future progression within a well-established company.

Qualifications

Previous experience in customer service, or a similar sales support role.
Excellent communication skills with the ability to build rapport with internal and external stakeholders.
Previous experience using ERP systems and Microsoft Office.

Responsibilities

Prepare quotations and enter sales orders.
Enter data into the company ERP system.
Ensure all administration and documentation are completed efficiently.
Liaise with internal departments to ensure delivery of goods.

Skills

Customer service

Communication

Sales support

Tools

ERP systems

Microsoft Office

Job description

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Posted today

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Job Description

Industry leader with highly desirable products & an exceptional level of service.
Permanent position directly with the company: Regular work hours (Monday to Friday) 7:00am to 3:30pm.
An hourly rate of $ plus super & future career progression opportunities.

About the Company…

The Company is a well-established leading organisation, that has gained a solid reputation for their highly professional business packaging solutions for global export. Having a unique range of selected packaging products, they service various industry sectors such as mining, infrastructure, defence, logistics, aerospace and general manufacturing.

About the Position…

In this position, you will be required to effectively liaison with customers and providing support for the sales team. You will be required to answer in-bound phone-related enquires, following up with customers, resolving any concerns or issues if they arise and provide customers with estimated timeframes around their product distribution.

Further duties include;

Preparing quotations and entering sales orders
Entering data into the company ERP system
Ensuring all administration and documentation are completed efficiently
Liaising with internal departments to ensure the delivery of goods.

The Ideal Candidate will have…

Previous experience in customer service, or a similar sales support role.
Commitment and drive to succeed with a passion for providing exceptional customer service.
Excellent communication skills with the ability to build rapport with internal and external stakeholders.
Previous experience using ERP systems and Microsoft Office.

The Benefits…

This is a rare opportunity to be part of a dynamic and progressive business, that is offering an hourly rate of $25-$27.50 per hour, plus superannuation with the hours being 7:00am to 3:30pm (Monday to Friday). They have an exceptional employee culture and dynamically trained team environment that is professional in performing, while authentic in providing customer engagement and an industry exemplary delivery standard.

Apply Now…

If you demonstrate the above skills required and are looking for an integral employer, in a positive working environment; then please apply and we will be in touch to discuss your application in further detail upon successful application.

Customer Service/ Sales Support (Gladstone, QLD)

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Job Description

Industry leader with highly desirable products & an exceptional level of service.
Permanent position directly with the company (Monday to Friday).
Salary is negotiable upon experience plus future career progression opportunities.

About the Company…

The Company is Gladstone’s fastest growing industrial supplier to the welding and metal fabrication industries. They provide a holistic range of products across industries such as construction, engineering, manufacturing, light & heavy fabrication, agriculture, asset integrity maintenance and the DIY sector.

Having a highly qualified team of professionals that understand the industry together with the needs of their client’s, they are now seeking to employ an experienced Customer Service/ Sales Support Representative, with product experience in welding, mining, engineering or manufacturing.

About the Position…

Further duties include;

Preparing quotations and entering sales orders
Entering data into the company ERP system
Ensuring all administration and documentation are completed efficiently
Liaising with internal departments to ensure the delivery of goods.

The Ideal Candidate will have…

Experience from industrial background, preferable in welding or safety and equipment is highly advantageous.
Ability to effectively utilise ERP and other software, systems and solutions.
Customer liaison, data input and sales process experience via phone, email, or in person is required.
Proactively manage and maintain a portfolio of customer accounts

The Benefits…

This is a rare opportunity to be part of a dynamic and progressive business, that is offering a permanent position directly with the company (Monday to Friday). They have an exceptional employee culture and dynamically trained team environment that is professional in performing, while authentic in providing customer engagement and an industry exemplary delivery standard.

Apply Now…

Further custom instructions: Must have knowledge of the hospitality industry and experience working in a fast-paced environment.

Job Summary:

We are seeking an entry-level Customer Service Assistant to join our team in the hospitality and catering industry. The main responsibility of this role is to provide exceptional customer service to our clients and customers, ensuring their needs are met efficiently. The ideal candidate should possess excellent communication skills, attention to detail, and the ability to work well under pressure.

Responsibilities:

– Respond promptly and effectively to customer inquiries via phone, email, and in-person

– Provide accurate information about our products and services to customers

– Resolve customer complaints or issues in a professional manner

– Process customer orders accurately and efficiently

– Maintain up-to-date customer records in our database system

– Collaborate with other departments within the company to ensure high levels of customer satisfaction

– Assist with administrative tasks as needed

Qualifications:

– High school diploma or equivalent required

– 1-2 years of previous experience in a customer service role preferred

– Excellent communication skills both verbal and written

– Strong problem-solving abilities with the ability to make quick decisions under pressure

– Ability to work effectively as part of a team or independently as required

Looking for more than just another call centre job? Build a rewarding career while making a difference every day.

Are you great with people, confident on the phone and looking for a role where you’re doing more than just answering calls?

Join Trilogy Care , a fast-growing Support at Home provider helping older Australians remain independent in their own homes.

We’re looking for experienced Customer Service Officers to join our Care team. You’ll be part of a high-performing contact centre environment, supporting clients, families and service providers while developing valuable skills in aged care, coordination and relationship management.

You don’t need to come from aged care. If you have strong customer service experience, empathy, resilience and a genuine desire to help people, we’ll support you to learn the rest.

What You’ll Do

Handle high-volume inbound and outbound calls and email enquiries
Be a first point of contact for clients, families and service providers
Listen to customers, understand their needs and provide practical solutions
Manage enquiries through to resolution and follow up where required
Navigate sensitive or challenging conversations with empathy and professionalism
Work with internal teams and external providers to resolve enquiries
Maintain accurate customer records and documentation
Use CRM and Microsoft systems to manage customer information and interactions
Deliver exceptional customer service while meeting team KPIs and service levels

What You’ll Bring

Previous customer service or contact centre experience
Confidence handling high-volume phone conversations
Excellent verbal and written communication
Strong active listening and problem-solving skills
The ability to remain calm and professional in challenging situations
Empathy and patience when supporting older Australians and their families
Strong attention to detail and follow-up skills
Confidence using technology and learning new systems
Aged care, health, disability or care experience is a bonus, but not required

Why Trilogy Care?

$75,000 + up to $5,000 KPI-based bonus
Transfer your customer service experience into a meaningful career
Learn about aged care while developing your professional skills
Work with AI, automation and innovative technology
Genuine career progression and development opportunities
Supportive, collaborative and energetic team environment
Modern King Street office close to public transport
Regular team events and celebrations
EAP support for you and your immediate family

If you’re ready to take your customer service experience into a role where every conversation can make a difference, we’d love to hear from you.

Please Note

You’ll need full Australian work rights to join our team. As part of our standard recruitment process, we’ll conduct a working rights check, police check and request professional references during onboarding.

If you’re great with people, skilled at guiding clients towards great care outcomes, and love solving problems – this could be the opportunity for you.

Trilogy Care is growing fast and we’re looking for empathetic, curious, and capable people to join us on our journey. This is your chance to be part of a rapidly expanding organisation where your work truly makes a difference every day.

Role Overview

As an Accounts Support Partner, you will be the first point of contact for all accounts-related inquiries from our Clients and Service Providers. Every call presents a unique challenge, requiring you to assess the needs of the caller, navigate investigation pathways, and provide resolutions in line with business guidelines and compliance standards.

What You’ll Do

Handle high-volume inbound calls and enquiries in a structured support environment, ensuring every interaction is timely, professional and client-focused
Be the first point of contact for clients requiring assistance with invoices, account statements, payments, and reimbursements
Manage client accounts by identifying discrepancies and resolving billing or payment issues efficiently and accurately
Deliver outstanding customer service through prompt, clear communication across phone and email
Build meaningful client relationships by understanding client needs and providing tailored, solution-focused support
Collaborate with internal teams to resolve complex queries and ensure seamless account management and an exceptional customer experience
Use multiple systems and CRM platforms while maintaining accuracy, speed and attention to detail

What You’ll Bring

Recent contact centre experience, confidently handling high-volume inbound calls
Excellent communication and active listening skills, with a customer-first mindset and positive attitude
Strong problem-solving ability, using critical thinking to investigate issues and resolve them effectively
Tech-savvy capability, comfortable using Microsoft Office 365 (especially Excel) and learning new systems quickly
High attention to detail, ensuring accuracy in financial transactions, billing records and client account management
Empathy, resilience and adaptability, remaining calm under pressure while supporting older Australians and their families
A collaborative, team-oriented approach, with a friendly phone manner and ability to build rapport quickly
Experience with accounting software such as MYOB, QuickBooks or SAP (desirable but not essential)

Why Trilogy Care?

Expansive new King Street office with excellent facilities, close to public transport, cafes, and restaurants
Vibrant business & team culture with regular social events
Ongoing training workshops and support from Learning & Development, peers, and managers
EAP support for you and your immediate family
Employee discounts on groceries, fuel, utility bills, wellness and more

Unlock your Potential with Trilogy Care

Behind every hour of care we deliver is a smart, tech-enabled team rethinking how aged care operates. At Trilogy Care, we’re going beyond compliance and coordination – we’re applying AI, automation and operational design to deliver better client experiences and better employee ones. Every staff member has access to generative AI tools, training, and time to experiment – not just the Tech team! Whether you’re in care, finance, people & culture, growth, or support, you’ll be part of an industry-first AI movement where we reward ideas that improve care outcomes, safety, efficiency or team wellbeing.

Please note

To join our team, you’ll need to have full Australian work rights. As part of our standard recruitment process, we’ll also conduct a working rights check, police check and request professional references during onboarding.

We appreciate the interest of recruitment agencies but kindly ask that resumes not be submitted unless a prior agreement is in place. Trilogy Care will not accept responsibility for any fees related to unsolicited resumes.

Bundaberg Sugar Ltd, the iconic Queensland Company with over 130 years of experience in the sugar industry, is looking to appoint a Customer Service Coordinator located at Spring Hill, Brisbane.

At Bundaberg Sugar, we pride ourselves on delivering outstanding customer service and creating lasting relationships with our clients. We are looking for a dedicated and friendly Customer Service Coordinator to join our energetic team.

About the Role

As a Customer Service Coordinator, you will play a crucial role in ensuring the smooth operation of our office and providing excellent service to our clients. This is an office-based position involving various responsibilities, including order entry, phone support, order tracking, and general office duties.

This position is available on a permanent full-time basis; however, we are also open to considering part-time arrangements for the right candidate.

Key Responsibilities

Accurately process and enter customer orders into our system.
Handle incoming calls from clients and address their inquiries promptly and professionally.
Proactively follow up on orders to obtain estimated time of arrivals and provide updates to clients.
Confirm the receipt of orders and ensure accurate documentation.
Address customer inquiries and provide information about products or services.
Assist with various office tasks to contribute to the overall efficiency of the workplace.

About You

Previous experience in a customer service or administrative role is preferred.
Strong communication and interpersonal skills.
Excellent organisational and multitasking abilities.
Proficiency in using office software and systems.

Why Join Us?

Work with a reputable Australian brand.
Supportive and collaborative team environment.
Convenient Spring Hill location.

If you are a motivated individual looking to contribute to a customer-focused culture, we encourage you to apply.

Please submit your resume and a cover letter outlining your relevant experience. All applicants will receive updates on the status of their application via email.

At Bundaberg Sugar, every employee is valued, and we are committed to creating an equal employment opportunity workplace.

Ready for a role where customer service meets adventure? We’re on the lookout for passionate Part-Time and Full-Time Brand Ambassadors to join our growing team from mid-October! We’re based in central Maroochydore, in our brand new office, with some flexibility to work from home. No insurance experience required – just great energy and a love of helping people!

The Rosters

To ensure we’re there to support customers with any adventure, we’re looking to fill the below rosters, with some flexibility available:

Full Time:

Monday – Friday with a start window of 0700 – 1000 (37.5 hours per week)

Part Time

Saturday 5 hour shift and Monday – Wednesday working 7.5 hours with a start window of 0700 – 1000 (27.5 hours per week)
We are open to variations but would require a Monday shift to be completed.

Please note, you will need to be able to complete at least 3 weeks full time, onsite, training, Monday – Friday 0830 – 1600.

Who we are (and why you’ll love it here!)

Through our brands, Club 4X4 and KT Insurance, we exist to protect the lifestyle of the outdoor adventurer – it’s our purpose! We’re passionate advocates for people to live their best life – and that includes our employees!

We’re not your standard insurance company selling standard policies. Think modified 4X4 or RVs & Caravans – the vehicles that get our customers off the beaten track and enjoying our beautiful country. Whether it’s a full lap of Australia or a weekend escape from the rat race, we love hearing about their adventures (and their vehicles!) so we can help them adventure with confidence.

What you’ll be doing

In this fast-paced and dynamic role, you’ll:

Take inbound calls to assess customer needs by providing quotes or maintaining existing policies – absolutely no cold-calling
Talk to our passionate customers about their specialist vehicles and exciting travels to tailor solutions for their needs
Promote the benefits of our products and services to existing customers
Learn all about our amazing brands through comprehensive training and on-going support
Be encouraged to provide feedback and suggestions to build the brand and customer experience
Actively contribute to an engaged, collaborative and high-performing team environment
Interact with our customers and immerse yourself in the outdoor adventurer lifestyle at Events and Shows

What will you bring to the role?

Customer service experience in any industry – call centre or insurance experience is a bonus, not a must
Strong verbal and written communication skills
Confidence using MS Office (Teams, Outlook, Excel) and navigating systems
Energy, resilience and a positive attitude
A love for the great outdoors or adventure lifestyle is a plus – but not essential

What’s in it for you?

Starting salary of $30.26 per hour + Super, with overtime, Saturday loadings, 6-monthly incentives – plus, as you grow with us, you’ll enjoy tenure bonuses and/or pay increases at 6, 12, and 18 months. Your adventure with us keeps getting better!
Central location in Maroochydore
A rotating roster to support our operating hours of 7am – 6pm AEST, Monday to Friday and 8am – 1pm Saturdays – no nights!
A paid day off for your birthday!
Significant discounts on our insurance products
Employee Assistance Program
A supportive work environment with a fun culture

Ready to take the next step in your career? We want to hear from you! We’ll be in touch but if you’ve got any questions, feel free to get in touch via

About the latest Customer focused store team member flexible shifts training Jobsin Queensland !

Join Our Growing Repair Team – Make Every Fix Count!

About Us:

PTC Phone Tech & Comm are the market leader in all things Mobile & Tech! Established in 2009 and still family owned to this day our specialty is Phone Accessories and Express Phone repairs. With a vision for the future and continuing to expand our brand and product range we have over 80 stores and no plans to slow down. Our product range consists of high-quality mobile phone cases, a wide selection of phone screen protection, individually selected repair parts and accessories backed by our exceptionable and friendly customer service. We also offer IOT devices & Smart Tech for the home and workplace!

About the role:

PTC are currently seeking a Full-Time team member who is dedicated and driven Customer Service Sales and Device Technician in our Willows Store !

Reporting to the Store Manager, you will be familiar with working in a fast paced and dynamic retail environment. We will provide training in basic mobile device repairs so you must be willing to learn new skills and enjoy variety in a role. Not only will you be a key part of the team you will live for sales, delighting your customers every step of the way. Confident and willing to go the extra mile for your loyal and returning customers.

Your Day-to-Day Will Include

Available in store
IRP Certified preferred
Providing exceptional customer service and support at all times
Assisting our frontline staff with sales when in store
Diagnosing and repairing electronic and mechanical devices – fast, safe, and to the highest standard
Troubleshooting faults and performing in-depth inspections
Working independently to manage repair queues while keeping quality front of mind
Maintaining a safe, clean, and well-organised workbench
Being a team player – supporting your team and growing your skills
IRP Certificate training provided if not already possessed

To be successful for this role, you will have:

A genuine passion for mobile & tech!
Flexibility to work at least one day on the weekend
Experience working to and exceeding all budgets and KPI’s
A hard working and motivated attitude to achieve goals and commissions
A passion for an excellent customer experience
An understanding of sales processes and techniques
An ability to learn new things quickly and think on your feet!
Ability to lift up to 25kg

Company Values

This role aligns closely with our company values. All staff are expected to embody and uphold these values, setting an example for the entire team.

Challenge: Spearheading the creation and execution of cutting-edge marketing strategies that are responsive to rapidly changing market dynamics, consumer preferences, and industry innovations. Continuously analysing market trends, competitive landscapes, and customer behaviours to identify opportunities and stay ahead of the curve.

Sincerity: Prioritising the customer experience as the core focus, ensuring that customer service is not only exceptional but also sincere, empathetic, and responsive. Maintaining open and transparent lines of communication with customers, addressing their needs, concerns, and feedback with utmost honesty and integrity.

Simplicity: Simplifying complex marketing plans into actionable, understandable strategies that are easily digestible for the team and stakeholders. Ensuring that external marketing communication conveys the company’s messages clearly and concisely, avoiding jargon or unnecessary complexity that might hinder comprehension.

Teamwork: Collaborating seamlessly with cross-functional teams including product development, sales, and customer service, fostering a culture of cooperation and shared objectives. Leading a high-performing marketing team through effective communication, mentorship, and shared goals, ensuring that everyone works cohesively towards common objectives.

Trust: Upholding and promoting ethical marketing practices that build trust with customers, partners, and the wider community. Ensuring transparency in all actions and operations, including providing regular reports and updates on marketing performance to maintain accountability and trustworthiness.

What’s in it for you?

Work-Life Balance: Enjoy a supportive environment that prioritises your well-being. We value your well-being and are open to discussions, exploring ways to provide a flexible and supportive work environment tailored to your needs.

Salary and Compensation: Be rewarded fairly for your skills and dedication. Our competitive salary packages are based on experience, and a monthly performance-based bonus that reflects your results.

Recognition for Commitment: Your commitment and hard work will be acknowledged and appreciated. We believe in recognising and celebrating the contributions of our team members, fostering a culture that values your dedication.

Culture and Growth: Immerse yourself in a thriving work environment that nurtures professional and personal growth. Our positive and engaged management encourages innovation and calculated risk-taking, providing opportunities for your career advancement and development. Join a team where your potential is recognised and nurtured.

And the benefits don’t end there : with numerous other benefits including including staff discounts, ongoing training and development, and much more!

Become a part of our dynamic and passionate team and be part of a forward-looking company that values growth, innovation, and excellence in the Mobile & Tech industry.

If you are ready to take on this exciting challenge and be a part of our growing team, apply now!

Show up with energy. Serve with heart. Make every shift count. We're on the lookout for a reliable, customer-focusedCasualCustomer Service Attendants to join our team at our retail site in CAIRNS. If you enjoy being on your feet, helping people and keeping things looking sharp, you're going to fit right in. At Trinity Petroleum, promoting from within isn't just something we say, it's something we do. People here have grown from the floor to managing sites, leading areas and stepping into our support office and gaining further real-world experience. If you're ready to grow, we're ready to back you. What you'll do Deliver friendly, exceptional customer service, every single time. Operate the console and handle cash and card transactions accurately. Prepare and handle food in line with hygiene and food safety standards. Keep the site clean, organised and well-presented. Merchandise and rotate stock, keeping shelves full and the store looking great. What you'll bring A genuine passion for customer service and a willingness to learn A positive, team-oriented attitude with great communication skills Flexibility to work a range of shifts, from early mornings through to mid‑afternoons. The more flexibility you bring, the more opportunities you’ll have. The ability to lift items up to 20 kg in line with safe work practices A warm, memorable presence that keeps customers coming back Why you'll love it here Work close to home with shifts that suit your lifestyle Fuel and in-store discounts plus a great employee benefits platform A safe, supportive team environment where you're genuinely valued Real career pathways as we continue expanding across new markets Ready to make a difference? Apply now and help shape what great service looks like. Applicants must have a valid entitlement to work in Australia and be 18 years or older at commencement due to restriction/requirements on the sale of particular products . This position involves manual handling duties, requiring the ability to lift and move items weighing up to 20 kg occasionally and 16 kg regularly, in accordance with safe work practices.

About The Role:

Reporting into the Centre Manager, our

About The Role:

Reporting into the Centre Manager, ourStorage Consultants are vital within our business, as they work closely with our customers and deliver seamless service. We are now looking to recruitaPart TimeStorage Consultant to join our Biggera Waters team; you also have an opportunity to support surrounding centres.

The role is exciting & varied, encompassing customer service, administration, and operational tasks. You will be working for a dynamic and innovative company that is at the forefront of the self-storage industry.

The required rotating roster for this role will be:
Week 1:
Monday and Friday | 8am - 5pm
Saturday | 9am - 2pm
Week 2:
Monday, Wednesday and Friday | 8am - 5pm

Key Responsibilities:

Deliver the ultimate customer experience by supporting and guiding our customers in making the best choice for their storage needs.
Conduct centre tours and walk throughs, showcasing our facilities.
Maintain the centres presentation, cleanlinessand general operational duties.
Action general administration duties such as customer contracts, inventory, and insurance claims.
Achieve KPIs and targets to ensure our centres always representourhigh standards.
Maintain a safe and secure centre by adhering to workplace health and safety procedures.

About You:

Strong communication and interpersonal skills, with the ability to build relationships with customers and stakeholders.
Customer-centric and sales oriented.
Proficient at using technology and multitasking between different systems.
Motivated and proactive, with a positive attitude.
Ability to work well in a team and autonomously.
Growth mindset with a genuine willingness to learn.
FULL Driver’s license and car (required).

About Us:

Established in 2000, National Storage is a leading self-storage operator across Australia and New Zealand, with over 300 centres, 100,000+ customers, and a highly acquisitive growth strategy.

If you are looking to be part of a great company doing great things, we’d love to hear from you!

Benefits of Working with Us:

Permanent role with an industry leader.
No Sundays, no late night shifts, and public holidays off for great work-life balance.
Structured training with a continued focus on development.
Onsite car park included.
Generous company paid parental leave.
Discounts on a range of storage services including units and merchandise.
Unique wine offers and discounts through our subsidiary company Wine Ark.
Exclusive discounts on a range of leading retailers, hotels, restaurants and more
24-hour wellbeing support for you and your family through our Sonder partnership.
Reimbursements for approved wellbeing services under our WellNSWallet program.
Ability to earn referral incentives.

Please note, applicants may be subject to pre-employment checks which can include reference checks, medical checks and, with consent, police background checks. Please note that people with criminal records are not automatically barred from applying for this position. Each application will be considered on its merits. For this role, only those candidates with the eligible right to work will be considered.

Please note that this role is being sourced directly through National Storage and agency submissions will not be considered unless requested.