Sales Process Effectiveness Analyst @ Domain

Hatch; Sydney; On-site; AUD 90,000 - 130,000; Full time

Job summary

Domain Group, headquartered in Sydney, is seeking a Sales Systems & Process Effectiveness Analyst to optimise Salesforce usage for our sales teams. You will drive process improvements, design data captures, and build dashboards to deliver actionable insights.

You’ll work in a flexible, progressive environment with opportunities to engage across domains and grow your career within Domain Group and its brands.

Responsibilities

• Explore sales process improvements
• Engineer structured data capture for Salesforce dashboards and reports
• Help teams leverage Salesforce as a central hub for sales activities
• Analyze how teams use the platform and identify improvement opportunities
• Develop and maintain dashboards and reports to track KPIs related to Salesforce usage and effectiveness
• Support creation of training materials to enhance Salesforce proficiency

Job description

• Media & Tech Solutions related to the Australian Property market.
• New innovative team to champion Salesforce effectiveness for sales teams.

About The Role

Sitting in a (relatively) new team, the Sales Systems & Process Effectiveness Analyst will play a crucial role in unlocking the full potential of our systems, such as Salesforce, to create a more seamless experience for our sales teams.

This is a unique opportunity to work at the forefront of process innovation and spearhead a great deal of change - asking the questions that nobody is asking and bridge the gap between current processes vs. best processes. In a highly progressive environment within a flexible and supportive management style, you will have the power to work the way that suits you best, as well as the potential to continue building your career with us in any number of other teams and functions that you will have exposure to.

In a Typical Day You Can Expect To

• Explore sales process improvements (e.g. automation and simplification) that place the salesperson at the centre.
• Engineer structured data capture that can be turned into valuable insights through Salesforce dashboards and reports.
• Help the teams to leverage Salesforce as a communication tool and improve the ability to capture and log data such as meeting minutes.
• Analyse how the teams are currently using the platform and where the opportunities are for improvements.
• Collaborate with cross-function teams to ensure Salesforce is used as a central hub for all sales activities.
• Develop and maintain dashboards and reports to track KPIs related to Salesforce usage and effectiveness.
• Support the creation of training materials and resources to enhance Salesforce proficiency across teams.
• Gather feedback from sales teams to help inform improvements.

Our Ideal Person:

• A curious mindset and a willingness to learn.
• Analytical aptitude for building and interpreting charts and tables.
• A general interest in the Proptech industry.
• Desire for a 6-12 month commitment.
• Good presentation and documentation skills.
• Confident in both oral and written communication.

Nice To Haves

• Some previous exposure to CRM systems (Salesforce preferred).
• Previous experience in an Analyst role.
• Industry experience in Saas, Print / Digital Media or Real Estate.

Who We Are

Domain Group is a leading Australian property marketplace made-up of a portfolio of brands across data insights, products and technology solutions. Headquartered in Sydney, we are a group of over 1200 passionate and innovative tech professionals united in our purpose to inspire confidence in life’s property decisions, providing a one-stop-shop of solutions found only on Domain.

As we change the way people engage with property, we need diverse thinkers to help us.

Equity, Diversity & Inclusion

Domain Group is enthusiastically and unapologetically committed to fostering an equitable, inclusive work culture which reflects our customers and communities. We are proactively looking for candidates from all lived experiences, including people with disability, and people of all ages, ethnicities, cultures (including Aboriginal and Torres Strait Islander Peoples), faiths, sexual orientations, and gender identities (including trans and non-binary people).

We are committed to providing an equitable recruitment process for people with disability. If you require adjustments during the process we’re here to support. If you wish to receive this job advertisement in an accessible format, or have a confidential chat about workplace adjustments, please contact our Equity, Diversity and Inclusion team at [e-mail] or leave a message on 1300 858 356 and we will get back to you.

Key Responsibilities

• Exploring sales process improvements
• Collaborating with cross-function teams
• Reporting and dashboard development
• KPI and operational metric tracking
• Stakeholder Management & workshop facilitation
• Process mapping and performance measurement

Key Strengths

• Industry experience

Why Domain is partnering with Hatch on this role.

A Final Note: This is a role with Domain not with Hatch.