Sales Process Effectiveness Analyst

Hatch

Sydney

Hybrid

AUD 70,000 - 95,000

Full time

2 days ago

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Job summary

Domain Group is seeking a Sales Process Effectiveness Analyst in Sydney to optimize Salesforce usage and drive sales efficiency. You will work in a new team focused on process innovation, aiming to centralize activities and improve data capture for insights.

You’ll collaborate across teams to develop dashboards, report KPIs, and support training materials while exploring automation and simplification of sales processes.

Qualifications

Curious mindset and willingness to learn.
Strong analytical ability for charts and tables.
Good presentation and documentation skills.
Interest in Proptech industry.
Desire for a 6–12 month commitment.
Confident in oral and written communication.
Exposure to CRM systems (Salesforce preferred).
Previous analyst experience and industry exposure are a plus.

Responsibilities

Explore sales process improvements with a customer-centric focus.
Engineer structured data capture for Salesforce dashboards and reports.
Help teams leverage Salesforce for logging data and meeting minutes.
Analyze current platform use to identify improvement opportunities.
Collaborate with cross-functional teams to centralize sales activity in Salesforce.
Develop and maintain dashboards and KPIs related to Salesforce usage and effectiveness.
Create training materials to improve Salesforce proficiency across teams.
Gather sales feedback to inform process improvements.

Skills

Curious mindset

Analytical aptitude

Communication skills

CRM exposure

Analyst experience

Industry experience

Presentation and documentation

6–12 month commitment

Tools

Salesforce

Job description

This is a Sales Process Effectiveness Analyst role with Domain based in Sydney, NSW, AU

Domain

Role Seniority

graduate, junior, mid level

More about the Sales Process Effectiveness Analyst role at Domain

Media & Tech Solutions related to the Australian Property market.
New innovative team to champion Salesforce effectiveness for sales teams.
6-12 month commitment. Hybrid working, fun work culture.

About The Role

Sitting in a (relatively) new team, the Sales Systems & Process Effectiveness Analyst will play a crucial role in unlocking the full potential of our systems, such as Salesforce, to create a more seamless experience for our sales teams.

This is a unique opportunity to work at the forefront of process innovation and spearhead a great deal of change - asking the questions that nobody is asking and bridge the gap between current processes vs. best processes. In a highly progressive environment within a flexible and supportive management style, you will have the power to work the way that suits you best, as well as the potential to continue building your career with us in any number of other teams and functions that you will have exposure to.

In a Typical Day You Can Expect To

Explore sales process improvements (e.g. automation and simplification) that place the salesperson at the centre.
Engineer structured data capture that can be turned into valuable insights through Salesforce dashboards and reports.
Help the teams to leverage Salesforce as a communication tool and improve the ability to capture and log data such as meeting minutes.
Analyse how the teams are currently using the platform and where the opportunities are for improvements.
Collaborate with cross-function teams to ensure Salesforce is used as a central hub for all sales activities.
Develop and maintain dashboards and reports to track KPIs related to Salesforce usage and effectiveness.
Support the creation of training materials and resources to enhance Salesforce proficiency across teams.
Gather feedback from sales teams to help inform improvements.

Essentials

Our Ideal Person

A curious mindset and a willingness to learn.
Analytical aptitude for building and interpreting charts and tables.
A general interest in the Proptech industry.
Desire for a 6-12 month commitment.
Good presentation and documentation skills.
Confident in both oral and written communication.

Nice To Haves

Some previous exposure to CRM systems (Salesforce preferred).
Previous experience in an Analyst role.
Industry experience in Saas, Print / Digital Media or Real Estate.

Who We Are

Domain Group is a leading Australian property marketplace made-up of a portfolio of brands across data insights, products and technology solutions. Headquartered in Sydney, we are a group of over 1200 passionate and innovative tech professionals united in our purpose to inspire confidence in life’s property decisions, providing a one-stop-shop of solutions found only on Domain.

As we change the way people engage with property, we need diverse thinkers to help us.

Equity, Diversity & Inclusion

Domain Group is enthusiastically and unapologetically committed to fostering an equitable, inclusive work culture which reflects our customers and communities. We are proactively looking for candidates from all lived experiences, including people with disability, and people of all ages, ethnicities, cultures (including Aboriginal and Torres Strait Islander Peoples), faiths, sexual orientations, and gender identities (including trans and non-binary people).

We are committed to providing an equitable recruitment process for people with disability. If you require adjustments during the process we’re here to support. If you wish to receive this job advertisement in an accessible format, or have a confidential chat about workplace adjustments, please contact our Equity, Diversity and Inclusion team at edi@domain.com.au or leave a message on 1300 858 356 and we will get back to you.

Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Domain team will be there to support your growth.

Key Responsibilities