Sales & Order Coordinator

Michael Page Australia; Adelaide; Hybrid; AUD 70,000 - 100,000; Full time

Job summary

Michael Page Australia is seeking a detail-oriented Order Coordinator to join a leading fleet intelligence and asset management technology provider. You will work closely with Sales, Finance and Operations to coordinate orders, maintain customer data, and ensure timely delivery while supporting billing and service delivery.

This permanent hybrid role offers an immediate start, an Adelaide CBD office, and the flexibility to work from home 2-3 days per week.

Qualifications

• Experience coordinating orders and dealing with quotations.
• Strong data accuracy and records management.
• Familiar with CRM platforms; Salesforce is advantageous.

Responsibilities

• Coordinate orders and maintain accurate customer and asset information.
• Prepare and issue quotations in line with approved pricing and commercial agreements.
• Process customer orders ensuring PO numbers, pricing, product details and documentation are complete.
• Maintain up-to-date records in Salesforce and other systems (opportunities, activities, orders).
• Coordinate maintenance requests with customers and internal teams; ensure documentation is complete.
• Provide customer/order information to billing, implementation, service delivery and support teams.
• Respond to customer enquiries about quotations, orders and maintenance.
• Identify and resolve issues impacting delivery, outcomes or efficiency.

Skills

CRM experience

Attention to detail

Customer service

Communication

Tools

Salesforce

Job description

• Permanent Opportunity - Immediate Start
• Work-life balance with the flexibility to work from home 2-3 days per week

About Our Client

Our client is a leading provider of fleet intelligence and asset management technology, helping businesses across transport, logistics, construction and field services operate more safely and efficiently. Leveraging cutting-edge AI, telematics and IoT solutions, our client delivers real-time visibility and data-driven insights that support smarter operations and better business outcomes.

Job Description

Working closely with Sales, Finance, Operations, Implementation and other key teams, you will be responsible for coordinating orders, maintaining accurate customer and asset information, and ensuring all requirements are in place to support successful delivery. This is an excellent opportunity for someone who enjoys working in a fast-paced environment, has strong attention to detail, and takes pride in delivering outstanding customer service.

• Prepare and issue customer quotations in line with approved pricing, products and commercial agreements.
• Monitor and follow up outstanding quotations, working alongside the Sales team to progress opportunities and customer decisions.
• Process customer orders while ensuring all purchase orders, pricing, product details, quantities and supporting documentation are accurate and complete.
• Maintain accurate and up-to-date records within Salesforce and other business systems, including opportunities, activities and order information.
• Coordinate maintenance requests with customers and internal teams, ensuring all necessary documentation and information is available.
• Provide relevant customer and order information to internal teams to support billing, implementation, service delivery and customer support activities.
• Respond to customer enquiries relating to quotations, orders and maintenance activities, ensuring timely and professional communication.
• Proactively identify and resolve issues that may impact order delivery, customer outcomes or operational efficiency.

The Successful Applicant

• Exceptional attention to detail with a strong focus on accuracy and data integrity.
• Strong written and verbal communication skills, with the confidence to engage professionally with customers and internal stakeholders.
• Ability to build strong working relationships across different departments, communicate effectively with stakeholders, and are always willing to support colleagues to achieve shared outcomes.
• A growth mindset, with a willingness to embrace new ideas, learn from others, and continually develop skills and knowledge.
• Experience using CRM platforms and business systems, with Salesforce experience highly regarded.

What's on Offer

• Permanent Opportunity - Immediate Start.
• Enjoy genuine work-life balance with the flexibility to work from home 2-3 days per week.
• Adelaide CBD Office Location.
• Enjoy the support of an experienced team while building your skills and advancing your career within a growing organisation.