Sales Ops Coordinator — 15‐Month Project

FedEx Australia; Sydney; On-site; AUD 90,000 - 120,000; Full time

Job summary

Philips Australia is seeking a Sales Operations Specialist – Quote & Orders to support the team in generating timely quotes and orders in Sydney. You will assist Account Managers, producing high-quality customer documents and ensuring orders align with policies.

The role requires experience in bid management or related fields, strong written and verbal communication, and the ability to work under tight deadlines while staying organized.

Qualifications

• Experience in bid management or clinical/engineering roles and bid/tender proposals.
• Proficient in SAP and able to produce high-quality customer facing proposals.
• Excellent written and verbal communication; able to meet tight deadlines and stay organized.

Responsibilities

• Working and coordinating with other team members to create high-quality customer facing proposals
• Booking of orders in alignment with company policy
• Leverage Philips policies, procedures, and tools to support the Sales teams
• Secures timely development of all customer facing documents for submission
• Identifying improvements & best practices, and support in developing improvements.

Skills

Bid/tender proposals

Communication skills

Deadline oriented

Attention to detail

Independent and team work

Education

Bachelor Degree in Business, Project Management, Engineering or healthcare

Tools

SAP

Job description

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Job Title Sales Operations Specialist Job Description

Philips is a leading global healthcare company aiming to improve the lives of 3 billion people by 2025. We strive to make the world healthier and more sustainable through innovation developed across a broad range of Imaging, Information and Monitoring systems.

An opportunity has become available to join our team as a Sales Operations Specialist – Quote & Orders. In this role, you are responsible in supporting the business by securing timely completion of quotes and orders. You will support a team of Account Managers to deliver on customer expectations by generating high-quality customer facing documentation and ensuring that sales are secured in alignment with established policies and procedures.

This will be based in Sydney.

Your Responsibilities:

• Working and coordinating with other team members to create high-quality customer facing proposals
• Booking of orders in alignment with company policy
• Leveraging your expertise of Philips policies, procedures, and tools to support the Sales teams
• Secures timely development of all customer facing documents for submission
• Identifying improvements & best practices, and support in developing improvements.

You’re the right fit if:

• Ideally, you will have experience working in either a bid management or clinical/engineering position and confident in bid/tender proposals creation.
• Experience using SAP would be highly regarded.
• Excellent written and verbal communication skills, with the ability to articulate complex concepts in a clear and concise manner
• You are very comfortable working to strict deadlines and have exceptionally detailed oriented and organised.
• Bachelor Degree in Business, Project Management, engineering or a relevant healthcare field.
• You will also have a proactive attitude, be able to work both independently and within a team

About Philips:

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.
About Philips
Are you ready to do the work of your life to help the lives of others? Learn more about our business , discover our rich and exciting history and learn more about our purpose .
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care .

Philips is an equal opportunity employer committed to building and supporting an inclusive workforce that reflects the diverse communities we operate within. Your application will be fairly assessed, regardless of your race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran or disability status.

We’re living this commitment through our Reconciliation Action Plan and employee‑led resource groups, and we encourage people from all backgrounds, including Aboriginal and Torres Strait Islander, Māori and Pacific Peoples, to apply.

Should you require assistance during your application process due to accessibility reasons, we will accommodate this upon request.

Key Responsibilities:

Office, Administration & Resources

• Manage day‑to‑day office operations, facilities, and supplies
• Liaise with building management on maintenance, access, parking, and amenities
• Maintain staging room equipment and consumables
• Organise travel, accommodation, catering, and internal events
• Manage company merchandise inventory, procurement, and distribution
• Receive, stage, pack, and coordinate delivery of client hardware
• Track deliveries and follow up with couriers and partners

Inventory & Asset Management

• Maintain accurate records of client and internal hardware
• Manage RMA processes with vendors and clients
• Ensure hardware is logged, stored, issued, and returned per internal processes

Internal Sales & Customer Support

• Provide internal sales and pre‑sales support
• Prepare and manage quotes, purchase orders, and sales documentation
• Coordinate pricing, availability, and lead times with vendors
• Track orders from quote through delivery and invoicing
• Manage sales and service requests via the ticketing system
• Act as the primary point of contact for order‑related customer enquiries
• Ensure clear handover between sales, delivery, logistics, and finance