Sales Operations Specialist - Customer Support & Pricing

Data#3 Ltd; Brisbane; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Employer of Choice

Job summary

Data#3, Brisbane-based ASX200 IT solutions provider, seeks a commercially minded Sales Operations Specialist to join the team and drive high-value support across hardware, pricing, and data. The role involves assisting Account Executives with quotes, pricing, and product information, and ensuring accuracy across product codes and contracts.

You will work with End User Compute products, understand supply-chain logistics, and leverage Excel to manage large datasets, while liaising with vendors to

Qualifications

• Background in sales operations, customer operations, supply chain, or IT product administration.
• Hands-on proficiency in Microsoft Excel (XLOOKUP, pivot tables, data manipulation, and reconciliation).
• Working knowledge of End User Compute technology products (desktops, notebooks, displays, and accessories).
• Understanding of tech supply-chain logistics, vendor pricing structures, and order lifecycle management.
• Strong attention to detail with the ability to manage competing priorities in a fast-paced setting.
• Exposure to SQL or querying data tools is an advantage, but not essential.

Responsibilities

• Support Account Executives with quotes, pricing and product information.
• Navigate End User Compute product spec sheets, identifying component compatibility and suitable product substitutions.
• Use Excel to import, manipulate, reconcile, and troubleshoot large operational and product datasets.
• Validate pricing, product codes and quotes against customer requirements.
• Liaise with vendors and distributors to track supply chains, lead times, stock availability, and backorders.
• Ensure high accuracy across product codes, customer contracts, and order fulfilment workflows.

Tools

SQL querying tools

Job description

Data#3, Brisbane-based ASX200 IT solutions provider, seeks a commercially minded Sales Operations Specialist to join the team and drive high-value support across hardware, pricing, and data. The role involves assisting Account Executives with quotes, pricing, and product information, and ensuring accuracy across product codes and contracts.

You will work with End User Compute products, understand supply-chain logistics, and leverage Excel to manage large datasets, while liaising with vendors to