Sales Operations Specialist

Techtronic Industries Australia & New Zealand; Melbourne; On-site; AUD 70,000 - 90,000; Full time

Job summary

Techtronic Industries Australia & New Zealand is seeking a proactive Sales Operations Specialist to join our Consumer Sales team in Mount Waverley. This role is critical in supporting sales activity through effective workflow management and collaboration with various teams.

Responsibilities include administering monday.com, delivering sales governance, and managing communications across the business. Candidates should possess strong organizational skills, administration experience with workflow tools, and the ability to thrive in fast-paced environments.

Join us to drive operational excellence and contribute to our market-leading brands.

Qualifications

• Experience using monday.com or similar workflow/project management tools.
• Strong ability to build relationships with multi-channel audiences.
• Comfort managing multiple priorities and deadlines.

Responsibilities

• Support the administration of monday.com for sales teams.
• Champion data quality through onboarding and user support.
• Deliver strong sales operations governance and maintain communication.

Skills

Administration experience with monday.com

Experience in Microsoft Office applications

Strong written and verbal communication skills

Highly organized and detail-focused

Proactive and self-starting mindset

Tools

monday.com

Microsoft Excel

Job description

We’re looking for a proactive, detail‑driven Sales Operations Specialist to support the smooth execution and performance of our Consumer Sales team.

Reporting to the Sales Operations Manager, this hands‑on role sits at the centre of sales activity, supporting workflow management, governance, communication and sales enablement. You’ll work closely with Sales and cross‑functional teams to ensure accurate information flow, strong systems adoption and operational excellence that delivers results.

What you’ll be doing

You’ll play a key role in supporting a high‑performing sales team by keeping systems, processes and communication running seamlessly. This is a collaborative, hands‑on role where your work directly enables execution, visibility and consistency across the business.

• Support the administration of monday.com, our core workflow management platform, including new product launch uploads, project boards and dashboards.
• Champion platform adoption and data quality through user support, onboarding, auditing usage and proactive follow‑ups.
• Deliver strong sales operations governance, including inventory audits, account ownership updates, workplace safety platform administration and general sales administration.
• Own and manage sales communications, ensuring timely, accurate and consistent updates across the business.
• Administer and maintain the Sales Intranet page, keeping information current and accessible.
• Create and support sales presentations and content, producing clear, high‑quality, field‑facing materials that enable strong storytelling.
• Actively participate in regular sales meetings to stay aligned with priorities, initiatives and operational needs.
• Work closely with cross‑functional teams to ensure sales operations support remains aligned with business objectives.

What we’re looking for

• Administration experience using monday.com or similar workflow / project management tools.
• Experience using Microsoft Office applications (especially Excel) and supporting sales or business operations.
• Highly organised, detail‑focused and comfortable managing multiple priorities and deadlines.
• Strong ability to build relationships, with excellent written and verbal communication skills for multi‑channel audiences.
• A proactive, self‑starting mindset with strong motivation to deliver outcomes.
• Confidence working in a fast‑paced, collaborative environment.
• A solutions‑focused approach with the ability to support teams through clear systems and processes.

Nice to have

• Understanding of Bunnings operations and ways of working.
• Experience supporting sales teams, retail or consumer‑focused environments.
• Exposure to sales enablement content, presentations or internal communications.
• Work with iconic, market‑leading consumer brands.
• Play a key role in enabling sales performance and execution.
• Collaborative team environment with strong cross‑functional exposure.
• Based in Mount Waverley, with flexibility and support.

Apply now to join our Consumer Sales team and help drive operational excellence across the business.